TinyDeal
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TinyDeal Reviews Summary
TinyDeal presents a mixed reputation, with some customers praising the affordability and quality of products received in a timely manner, particularly from their German warehouse. However, a significant number of reviews highlight severe shortcomings in customer service, particularly concerning refund processes and order fulfillment. Many customers express frustration over long delivery times, lack of communication, and difficulties in obtaining refunds for undelivered or defective items. The overall sentiment suggests a need for improved customer support and transparency, as well as better inventory management to enhance customer trust and satisfaction.
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Gyorsan és jó minőségű árut kaptam. Hiányosságként azt tudom mondani, az áru követése nem megoldott, hiába rták, hogy nyomkövetővel küldik a terméket.
I have been trying to explain my issue to them and there has been at least a day delay between each message. In a nutshell, it is two video cameras that won't alert, app crashes, and video viewing is extremely slow. Support was constantly asking for more informaiton, like I am not telling the truth. Asked for me to make a video of all the problems. So I posted it on OneDrive, because that is the only service I had that would allow large file upload. Nope! That for some reason wasn't acceptable to them. I donwloaded and then uploaded to Youtube. Finally... Then, they wanted me to send back for repair. Really? A design issue is not going to be prepared. At this point, over a week later, I am frustrated and wasting my time. Last message from support, send back for a refund. Yah, like I am sure that will be on my dime and it isn't worth any more energy or time! Stay away from this seller!
Dear Matthew,
Sorry to let you down. Usually we should confirm the problem with details before providing the best solution. We hope your understanding. It is better to contact us further then we could discuss further to get an agreement. Additionally, usually the email would be replied within 1 working day. We will do best to make quicker responds. Thank you so much.
Best regards.
Tinydeal team.
Everything went good except shipping needs improving takes a long time to receive the items if could speed up shipping i would buy many more things than i do now...
I write and pay SHIP FAST dan what? Send me to DHL a earphone?
More mail nex ship fast the cell, and surprise 37 euros + of customs
Never buy on this site!
Dear Andrea,
It is pity to hear of your unhappy shopping experience. Please reply to tell the order number or other details of this problem so that we could check and follow it up. We are ready to help you.
Thank you.
Best regards.
Tinydeal team.
Estou muito satisfeito com este vendedor, tanto a nível de artigos como a nível de serviços.
Compro com segurança e confiança. Não tenho nenhuma reclamação, sempre fui bem servido e atendido.
É e continuará a ser a minha loja de eleição. TinyDeal em primeiro lugar.
Já fiz muitas compras e espero continuar.
As encomendas sempre chegaram dentro do previsto.
Obrigado pela atenção.
He comprado 5 veces en esta pagina y mis productos siempre han llegado y en perfectas condiciones, el envio por DHL es super rapido en menos de una semana llegan los productos, el unico inconveniente es cuando no tienen los productos en stock entonces el envio de la orden se retrasa algunas semanas, descartando ese inconveniente es seguro comprar aqui y los precios son muy buenos.
ORDER *********************)
Es un buen lugar para compra online. Recibi todos mis articulos sin preocupación. Se demoran pero te llegará, si piensas comprar en esta tienda no lo dudes y hazlo.
Produto bom, ele só é um pouco desconfortável abaixo das axilas, mas de boa, tem um bom custo beneficio e a entrega foi bem rápida! Loja nota 10, Recomendo!
Did not recive item, they dont want to get me my money back. And the prices are not as they write. When convert it is about 15%-25% higher.
Dear Hrvoje H.
We are sorry to hear your unhappey experience. We suggest to tell us the order number and other details so that we could check and follow it up. If you got email from customer service, please reply it directly. We will manage a satified solution. Thank you for your supporting to tinydeal.
Thank you.
Best regards.
Tinydeal team.
Don't let them scam you with the apparent low prices. No quality just cheap worthless stuff. My camera did not work at all and when I requested a refund they wanted me to place a higher order for them to ship a replacement. I complained to PayPal and they agreed that I qualified for a refund but that I had to cover the certified shipping back to China which cost 3 times more than the crappy item.
I lost my cash, stay away.
Dear luis,
We feel pity to see your review and complain. That is paypal's rule for the shipping fee. But we think there is a better solution for this order. Customer service is always there. Further information, pleaes check or reply our emails & message. We hope everything could be handled in a peaceful and satisfied way. Wait your further reply.
Best regards.
Tinydeal Team.
Calidad y variedad de productos y excelentes reseñas en los celulares esto hace muy práctico la compra los tiemposde entrega muy bien y buena asesoría si pudieran incluid más celulares con cobertura en México serían aún mejor.
Felicidades
The website is easy to navigate.
The products have a very good price/performance ratio
When I hit a problem (such as i didn't received my product) the customer service answers and a solution if found.
Site bien organisé, le rapport qualité/prix des produits est très avantageux. J'ai déjà eu des problèmes de non livraison: le service clientèle répond rapidement aux e-mails (1 jour à cause du décalage horaire).
It's almost a month and I don't have received my product. I paid a 7 day DHL shipping and I need my product.
Dear Alfred,
Please provide the order number or other details so that we could check and follow it up. We feel really pity to hear about that. Specific staffs will seek for a better solutiin after a confirm. If you sent email or messgae to our customer service, please wait for the reply. If not, please do that. We are ready to help.
Tinydeal team.
Best regards.
I like tinydeal
But some item price is high and customer service is bad and we have lot of problem of payment and order...
I like free shipping and free registred air mail shipping on item over 20$ cost
And accept shipping via lot of shipping method and payment methode is low
Dear Hamza,
Thank you for your review and supporting to tinydeal. We feel sorry to let you down. Our customer service are always available.It is better to tell us exactly the order number to check.
Tinydetails aims to provide better price and service. Welcome to buy again.
Best regrads.
Tinydeal Team
Ya llevo mas de dos años comprando en esta TinyDeal y no tuve ningún problema, todos los pedidos me llegaron, hubo una vez en la que no me mandaron el pedido pero me devolvieron el dinero, muy buena tienda recomendable.
A maioria dos problemas que eu tive, a equipe TinyDeal resolveu sem muita burocracia.
As vezes não é viável enviar para reparo um produto onde o custo do envio se torna caro.
Mas quando é enviado, vocês resolvem sem problemas.
Por este motivo eu dou os parabéns para a Equipe TinyDeal.
Eenvoudig te vinden
Concurende prijzen
Ruime betalingskeuzes
Met een klik afrekenen
Track & Trace (vaak)
Vlotte aflevering
*P*E*R*F*E*C*T*
Tinydeal is a good website for shopping but he have one problem and she's: he shipp in 40 Days! Thank you Tinydeal but please don't shipp in 40 Days or more! Because it's long!
Dear Anass.
Sorry to let you wait. That depends on the post/shipping company when sometimes there is a little bit problem. We will try somemore other shipping way if possible to make delivery easier. Welcome to buy again from tinydeal.com. Thank you for your supporting.
Best regards.
Tinydeal.
From the business
TinyDeal China online shop free shipping, shopping for cheap new Android Smart Phone, Electronics Gadgets, Car Accessories, Game Gadget, Toys, Gifts, Watches, Jewelry, Clothing from the best china wholesale supplier sotre
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Gyula,
Thank you so much for your review. Sometimes they may be a delay for the post to upload the tracking information. It is different from shipping way to another. But tinydeal customer service coudl help you. Please contact us further so that we could check and follow it up with you.
Best regards.
Tinydeal team.