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TinyDeal

3.2
tinydeal.com

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TinyDeal Reviews Summary

TinyDeal presents a mixed reputation, with some customers praising the affordability and quality of products received in a timely manner, particularly from their German warehouse. However, a significant number of reviews highlight severe shortcomings in customer service, particularly concerning refund processes and order fulfillment. Many customers express frustration over long delivery times, lack of communication, and difficulties in obtaining refunds for undelivered or defective items. The overall sentiment suggests a need for improved customer support and transparency, as well as better inventory management to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
60
value
60
shipping
61
returns
43
quality
58

We monitor reviews for authenticity

Malta
1 review
0 helpful votes
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Very Satisfied Customer
June 29, 2016

Order was received within a reasonable length of time and TinyDeal immediately contacted me about some adverse comments I made about one of the products I ordered which was no fault of theirs. This is commendable and it is a pleasure ordering from this site.

Date of experience: June 28, 2016
Belgium
2 reviews
0 helpful votes
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The best and cheapest shop online
June 29, 2016

The best and cheapest shop online. Look and compare.
Orders always arrive on time or even ahead of time.
Congratulations TinyDeal.

Date of experience: June 28, 2016
New Jersey
1 review
0 helpful votes
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So far I've purposed mostly smart fit bands.
The ones bought haven't worked as promised as it states in the descriptions.
Another thing it takes so long to get like 30 days from the time of purchase which is crazy

Date of experience: June 27, 2016
TinyDeal S. TinyDeal Rep
over a year old

Dear Jeannette,
We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you. Would you mind emailing us at [email protected] with your order details and please reference this review as well? We will try our best to solve the issue for you.
We always strive to give the best service possible and make customer's experience our top priority.
Hoping for your kindly understanding and we look forward to hearing from you.

Best Regards,
TinyDeal Team

Spain
1 review
0 helpful votes
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No products
June 27, 2016

It is the fourth time I buy a vds. This product in the last three months.
The three previous no problem and very fast.
Purchase tickets last day 1 to day 27 did not receive the product.

I can not give a good opinion

Date of experience: June 27, 2016
TinyDeal S. TinyDeal Rep
over a year old

Dear Heraclio,
Thank you for taking the time to provide feedback.
We are sorry to hear about the delay of your fourth order. By no means was that done purposely. Sometimes, it will be delayed by customs, logistic and your local post office.
Could you please tell us the order number at [email protected]? I'd like to see what may be happening and causing the delay. Please do not worry. We will refund or resend if you can’t get the parcel in the limited time.

Looking forward to hearing from you.

Best Regards,
TinyDeal Team

Spain
1 review
0 helpful votes
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Nostámal
June 28, 2016

Lo que pillé estuvo barato, aunque floji de calité. Lo escribo asina a ver qué les bulle cuando lo traspusen al shino. Excusen si no mola.

Date of experience: June 27, 2016
Georgia
1 review
0 helpful votes
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Great value
June 27, 2016

Items were delivered quickly and received as described. Would deal with again.

Date of experience: June 26, 2016
Spain
1 review
0 helpful votes
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Good phone
June 27, 2016

The buy process and shipping ok, surely i'll buy again

Date of experience: June 26, 2016
Spain
1 review
0 helpful votes
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Formidable
June 26, 2016

He comprado, varias veces y sin ningún problema, muy satisfecho.

Date of experience: June 25, 2016
Czechia
1 review
0 helpful votes
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Cubot X 17
June 26, 2016

Perfetní telefon za dobrou cenu. Foto a video super. Od zaplacení po obdržení C 17 bylo 6 dní. Velice spokojen.

Date of experience: June 25, 2016
Czechia
1 review
1 helpful vote
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Bad shop
June 25, 2016

Elephone Elecam was no Elecam, but no name camera with Elecam software. Xiaomi earphones is xiaomi only by design, not quality. 2 of 2 experience was wrong. Never more.

Date of experience: June 25, 2016
TinyDeal S. TinyDeal Rep
over a year old

Dear Petr,
We are sorry to hear about that. Please rest assured, both are the original products directly from the manufacturer suppliers. We have the copyright authorization and quality certificate. If there's any unsatisfactory experience with the items, just feel free to contact us at [email protected]. We will try our best to help you solve the problems.

Best Regards,
TinyDeal Team

Germany
1 review
0 helpful votes
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Netter Shop
June 26, 2016

Ich mag TinyDeal und war bisher mit all meinen Bestellungen sehr zufrieden. Bis zur Lieferung vergehen meist zwei bis drei Wochen. Ab und zu dauert es etwas, bis die Waren per Singapur Post versandt werden aber das hält sich in Grenzen.

Date of experience: June 25, 2016
TinyDeal S. TinyDeal Rep
over a year old

Dear Holger,
We appreciate your feedback. We'll never stop improving our service system and provide better service. Thanks for your support.

Best regards
TinyDeal.com

Italy
1 review
1 helpful vote
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Consegna oltre le 4 settimane, e pagamemnto 15 di dogana.

Date of experience: June 24, 2016
TinyDeal S. TinyDeal Rep
over a year old

Dear Pio?

We are sorry to hear about the delay of your order. By no means was that done purposely. Sometimes, it will be delayed by customs, logistic and your local post office.
Could you please tell us the order number at [email protected]? I'd like to see what may be happening and causing the delay.
Hoping for your kindly understanding. Thank you.

Best Regards,
TinyDeal Team

Massachusetts
1 review
1 helpful vote
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Ordered refurb, received broken
June 24, 2016

Received an item that was in terrible "refurbished" condition, on top of that it didn't function whatsoever, emailed customer service and never got a reply

Date of experience: June 24, 2016
TinyDeal S. TinyDeal Rep
over a year old

Dear tomasz,
We're terribly sorry to hear about that. Please rest assured that we will not send refurbished products to our customers. After checking, we can’t find any emails you sent to us, did you send the wrong place? If there's any unsatisfactory experience with the items, would you mind emailing us at [email protected] with your order details, we will try our best to help you solve the problems.

Best Regards,
TinyDeal Team

Spain
1 review
0 helpful votes
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Muy satisfecho con la compra
June 26, 2016

Se adapta perfectamente a la descripción del vendedor, volveré a comprar a este proveedor

Date of experience: June 24, 2016
Washington
1 review
0 helpful votes
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The package arrived in good condition, but while I'd been told that Xiaomi Pistons are packaged in a work of art, I received something utterly unpackaged - it had instructions on how to put it into the "work of art" package. This is fine, though; the sound quality is adequate and the cord doesn't tangle.

Date of experience: June 23, 2016
TinyDeal S. TinyDeal Rep
over a year old

Dear Lu,
Thank you for taking the time to provide feedback. Please rest assured, it must be 100% Original Genuine Xiaomi Piston. If you have any problems, pls do not hesitate to contact us at [email protected]. And we will try our best to solve the issue for you.

Best Regards,
TinyDeal Team

Spain
1 review
0 helpful votes
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A product is not delivered
June 23, 2016

I have boght trhee products, but two of them was stolen in transit. Tiny deal remanded one of them but not one more.

Date of experience: June 23, 2016
TinyDeal S. TinyDeal Rep
over a year old

Dear Javier,
We are sorry to hear about your poor experience. By no means was that done purposely. We apologize for the difficulty that you experienced with this purchase.
Would you mind emailing us at [email protected] with more your order details and please reference this review as well? We will try our best to help you.
We'll never stop improving our service system and provide better service. Thanks for your support.

Best Regards,
TinyDeal Team

Hungary
1 review
0 helpful votes
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[email protected]
June 23, 2016

I like shopping here because I always get what I ordered, until the time comes I think is a little long

Date of experience: June 23, 2016
TinyDeal S. TinyDeal Rep
over a year old

Hi dear,

We appreciate your feedback. We'll never stop improving our service system and provide better service. Thanks for your support.

Best regards
TinyDeal.com

Hungary
1 review
0 helpful votes
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I've shopped quiet a few times on tinydeal.com and so far every product was as described, working all right, and delivered in a timely manner. My only issue is with the sales, especially the order one to get two kinds. I ordered an item in such a sale and I only received one item.

Date of experience: June 23, 2016
TinyDeal S. TinyDeal Rep
over a year old

Dear Viktor,

We appreciate your feedback. Would you mind emailing us at [email protected] with more your order details and please reference this review as well? We will try our best to help you.
We'll never stop improving our service system and provide better service. Thanks for your support.

Best regards
TinyDeal.com

Hungary
1 review
0 helpful votes
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Infocus M560
June 23, 2016

I ordered the phone from EU Warehouse. Delivery was fast, the phone is great.

Date of experience: June 22, 2016
Italy
1 review
0 helpful votes
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Ottimo prodotto
June 22, 2016

Ho acquistato questo smartphone che non conoscevo, ma mi ha sbalordito. Ottimo prodotto da ogni punto di vista, schermo con luminosità eccellente, fluido e veloce. Lo consiglio a tutti, niente da far rimpiangere agli smartphone che costano 3 e 4 volte di più.

Date of experience: June 22, 2016

From the business

TinyDeal China online shop free shipping, shopping for cheap new Android Smart Phone, Electronics Gadgets, Car Accessories, Game Gadget, Toys, Gifts, Watches, Jewelry, Clothing from the best china wholesale supplier sotre


tinydeal.com
Founded in 2005
Shenzhen, Guangdong, China