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TinyDeal presents a mixed reputation, with some customers praising the affordability and quality of products received in a timely manner, particularly from their German warehouse. However, a significant number of reviews highlight severe shortcomings in customer service, particularly concerning refund processes and order fulfillment. Many customers express frustration over long delivery times, lack of communication, and difficulties in obtaining refunds for undelivered or defective items. The overall sentiment suggests a need for improved customer support and transparency, as well as better inventory management to enhance customer trust and satisfaction.
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Quick delivery, good packing, good software installed
Tutto impeccabile, niente da ridire. Spedizione velocissima, prodotto eccellente. Consigliato!
Plenamente satisfecho. Ha llegado perfectamente y en un tiempo asombroso.
I ordered a gsm phone from Germany depot. Delivery time was ok. No problems price was very low so all in all i am satisfied. Thanks
Everything was fine except delivery time. I bought from Europe (Germany) and my phone came to Greece in two weeks and another week to come in my hands.
Dear Panagiotis,
We appreciate your feedback. We'll never stop improving our service system and provide better service. Thanks for your support.
Best regards
TinyDeal.com
The time delivery of the carrier should be less. 6 working days between Germany and Portugal is a lot.
Dear Joao,
We appreciate your feedback. We'll never stop improving our service system and provide better service. Thanks for your support.
Best regards
TinyDeal.com
The ordered tablet arrived within 3 days from Germany. Excellent value for money, I'm very pleased. Highly recommended!
TinyDeal is number 1 in internet sales, in my experience!
Dopo un annullamento di un ordine dopo 2 settimane aspetto ancora il rimborso. Il rimborso andrebbe fatto al massimo in una settimana e non di più. Per il resto ottimo sito che consiglio a tutti
Dear agostino,
We are sorry to hear about that. After checking, we found that our system has already refunded the money on June 25th, 2016, the day you cancelled your order. It is now being handled by your card issuing bank. But different bank has different policy, so the speed of handling refund is different. If you want to know the exact date of the refund, you could ask your card issuing bank.
If you have any other problems, don’t hesitate to contact us at [email protected], we are here for you.
Hoping for your kindly understanding, thank you.
Best regards
TinyDeal.com
Sito affidabile, è da anni che compro da loro. Ogni tanto c'è qualche errore, ma è umano. Da quando hanno magazzino in europa le cose sono migliorate, avendo tolto di mezzo i problemi relativi a dogane e trasporti. Da migliorare la quantità e varietà dei prodotti in magazzino EU.
Sono totalmente soddisfatto degli articoli comperati da TinyDeal
Do not book with tinydeal I also left paypal they are both thugs
Dear Michel,
We are so regret that you are not satisfied with us. If you are or have had trouble with a recent order, would you mind emailing us at [email protected] with your order details so we can look into the matter and provide our assistance.
Hoping for your kindly understanding and we look forward to hearing from you.
Best Regards,
TinyDeal Team
TinyDeal is a good reference point for European clients who are looking for interesting offers with a good assistance to the customers for any query or request. I'm very happy that TinyDeal offers now the opportunity to buy from the EU warehouse!
Buyed multiple items on many occasions...
Overall good product quality, good price, usually quick delivery.
Tutto ok telefono perfetto no tasse dogana
I put an order and the next day the product was shipped, excelent job guys keep on.
Answer: Hi, your order would be shipped out from Hongkong then transiting to your address. Wewill send email after everything's confirmed. Further information, you'd better contact Tinydeal customer service https://help.tinydeal.com/contact-us
Answer: We have our own suppliers. Welcome to buy if you like it.
Answer: We suggest to answer that email directly. Or you could also tell us the order number then we will do best to correct and confirm with you. Best Regards, TinyDeal Team
Answer: Dear, The link will guide you how to sign in Tinydeal, pls click: http://help.tinydeal.com/faq/detail/549 Best Regards, TinyDeal Team
Answer: Waste of time you would have more luck finding Lord Lucan worst on line trader ever sorry you have been done much like the rest of us.
Answer: No definitely not promise the earth and they keep that promise because all you get in return is dirt
Answer: Keep nagging TinyDeal. You may obtain a partial refund. Avoid TinyDeal in the future
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Dear Delio,
We are truly sorry to hear about your unhappy experience. We would like to look into this for you as there seems to have been a miscommunication and we would like to help.
Would you mind telling us more your order details and we will try our best to help you?
Hoping for your kindly understanding.
Best regards
TinyDeal.com