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TinderReviews 547

1.8

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Tinder Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from technical issues and inadequate customer support. Many users report being unable to access features after paying for premium memberships, leading to feelings of frustration and perceived exploitation. Complaints about account bans without clear explanations are prevalent, contributing to a sense of mistrust. While a few users have found success in their experiences, the overwhelming sentiment reflects a lack of reliability and support, suggesting that potential customers may want to consider alternative platforms for their needs.

This summary is generated by AI, based on text from customer reviews

service
154
value
156
shipping
66
returns
87
quality
140

We monitor reviews for authenticity

Florida
1 review
5 helpful votes
Follow Stacy P.
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There are convicted felons currently on probation for Sexual Battery and False Imprisonment on this site! Your life may be in danger! Please do not use Tinder! Its dangerous!

Date of experience: January 2, 2022
Florida
1 review
0 helpful votes
Follow She A.
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I paid for an upgraded gold membership, created a profile, uploaded all my photos, verified who I was and then I was banned. I can't get my money back and customer service refused to look into it or lift the ban on my profile, phone nu.ber. And email associated with my account. Tinder is a SCAM.

Date of experience: December 28, 2021
Azerbaijan
2 reviews
0 helpful votes
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Good app
December 25, 2021

Yeni arkadaşlar edinmek için süper bir uygulama. Herkes kullana bilir resmen fevkalade mükemmel ötesi

Date of experience: December 24, 2021
Malaysia
2 reviews
0 helpful votes
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I used this website many times over the past 3 years and it worked really well for me.
Some are bad ones but mostly are great experiences
Highly recommended

Date of experience: December 22, 2021
Texas
2 reviews
2 helpful votes
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Tinder are crooks
December 10, 2021

First of all tender when you get kicked off of there and that happens a lot because if you talk about vaccines or something that doesn't fit their narrative they kick you off and then they still want to bill you I told them today do not charge me anymore you kick me off I'm out of tender don't Bill me and then what do they do 12 hours later they bill me I'm sick of Tinder they're nothing but crooks and everybody on there is nothing but people trying to get people on their Instagram account it's crap and it's full of Nigerian scammers and they don't do $#*! about it they suck Tinder is horrible I would never used to be decent it sucks anymore it sucks then once you get off of it you cannot stop them billing you they want to keep billing you you have to cancel your card they suck I would never use Tinder again!

Date of experience: December 9, 2021
Kentucky
51 reviews
122 helpful votes
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Rude customer service!
December 5, 2021

So, this was our chat log:

[Me]: I don't use a cellphone!

[Tinder]: Hello,

Thanks for reaching out. Unfortunately, your message to us didn't contain enough information for us to be able to assist you.

Please feel free to respond to this email with more information about the trouble you are experiencing so we can help to resolve the issue.

Best,

Brittany

[Me]: I can't create an account! It's asking for my cellphone number! Help!: o

[Tinder]: Hello,

Thanks for writing in. For security reasons, SMS verification is required upon signup, whether you're signing up for Tinder using your Facebook profile or your phone number. To that end, access to a working phone number is required upon signup.

We appreciate your understanding. Please let me know if I can answer any other questions.

Best,

Brenda

[Me]: So, you're discriminating against me because I prefer to use my box computer? Super lame. I'll leave a scathing review on sitejabber. Don't thank me for understanding, because I don't understand. Go [bleep] yourself.

**************
That was some bad customer service. It implies that I don't want to use a cellphone number for duplicitous reasons. In reality, I don't own a cellphone. And they're clearly not willing to work with me to verify my identity. Scumbags.

Date of experience: December 5, 2021
New York
2 reviews
0 helpful votes
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Great Dating Website!
December 5, 2021

I've been using tinder for quite some time and I really enjoy it! I travel a lot and t's great way to meet new people. Tinder has a feature called Face To Face you can use to video chat within the app. Tinder has on-demand safety features via Noonlight, which offers a Timeline feature where users can share first date details on their Timelines, like who they're meeting, when and where. Users can also discreetly contact emergency services via Noonlight.

Date of experience: December 4, 2021
Michigan
1 review
1 helpful vote
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Sux balz
November 13, 2021

Horrible. Lost profile 3 times because it said it couldn't update. No help from support. In fact you have to hunt hard to find it. And when I did get them I was referred to google pay for a refund because they claim they do not give them period. But there's this thing called buyer's remorse.

Date of experience: November 12, 2021
Illinois
1 review
1 helpful vote
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Tinder is a SCAM
November 2, 2021

I haven't been on Tinder for almost a year then I come back and it says I've been banned for violating their policy which is impossible because I haven't been using it so maybe that's reason I'll tell you the same thing that everyone else is saying DON'T EVEN BOTHER WITH TINDER most of the profiles are scammers

Date of experience: November 2, 2021
Canada
3 reviews
2 helpful votes
Follow Christos Y.
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I was using Tinder for a few months. I was really enjoying it…and I was meeting and chatting with various men. About 4 weeks ago I got a pop up on my Tinder App. It asked me to verify my identity for security reasons. It asked me to take 2 Live Photos of myself and send them in. I did snd then I was surprised at what came next. My App was disabled pending a review due to "questionable conduct" I was confused and had no idea of what this was about? The message told me that it would take 2 hours to review my account and to just have s snack and kick back while a decision was being made. It took a lot longer than 2 hours. The next morning I got up snd tried to open my Tinder App. I got a pop up that said my account had been banned. I was shocked! What was going on? I tried to see if I could find a customer service phone number, but nothing. There is no person anywhere to talk to. I found a couple of help emails. I sent in 2 emails apologizing for I'm not sure what? I have waited 4 weeks snd not one response.
What a terrible company! They have no customer service and they even have the audacity to say online that they don't have to return emails from customers. I still have no idea what I did wrong to get banned? I wish I had an explanation because it might be a misunderstanding. They gave me no explanation of warning, or second chance. It was like one day I had my app and the next I didn't. And which professional company does not have a customer service number you can call? What a terrible company!… and the people running it! Since when are consumers and citizens of the free world not given a chance or an explanation as to what they did? Where are my democratic rights as s consumer to not know why I got banned? Not even the courtesy of an email response. Since when are consumers in the free world not treated innocent until proven guilty? I don't know if someone made false claims against me? Or I've been mistaken for someone else? Nothing because they won't get back to me.
Apparently, I was reading the reviews online and this has happened to a lot of people. What a terrible company!
I would highly warn people against joining this App because you will get no service or help when you need it. Tinder will ignore you and keep you in the dark.

Date of experience: October 30, 2021
North Carolina
1 review
1 helpful vote
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I had Tinder for a while. As soon as I added some stuff about being a Military Veteran they BANNED ME AND REFUSED TO GIVE ME A REASON WHY. I emailed support multiple times and they refuse to give me anything other than a generic "you violated our terms." Such BS! I have not idea why. Anybody else? Email me, let's start a class action against them for keeping out information and banning our accounts!

Date of experience: October 27, 2021
Florida
2 reviews
5 helpful votes
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Don't you get it these guys in todays world are all being trained by online coaches like Corey Wayne on YouTube. Nobody is genuine anymore it's a fake world technology ruined relationships for sure. These guys are all practicing there skills. I'm glad I grew up in the 90s eye contact was way better than swiping. I rather stay single then be dealing with people who are actually learning and being trained how to maliciously lie to females just to get in there pants. It's become a sad sad world.
Online dating has become a huge business the algorithm is programmed to get you to join and spend money with there make believe likes. I've spoken to girls that showed me 2ooo match's a week there tired of it also brad Pitt would have a hard time on tinder. It's all become a fake world. Technology was great at first these days it sorta ruined our lives in the sense of being humans nobody cares or pays attention to each other. How can you
Make eye contact with a girl when there always looking at there phones. I miss the pay phone days and pocket full of quarters. I'm ready to sell everything and go live like a caveman in the mountains of Central America

Date of experience: October 25, 2021
South Carolina
1 review
2 helpful votes
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Tinder Sucks
October 20, 2021

I paid for Tinder Gold, but never got access. There is no customer service or help at all. I would never use again. Dating apps need you to stay single.

Date of experience: October 20, 2021
GB
1 review
1 helpful vote
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Scam
October 19, 2021

Paid almost £60 for 6 months of useless swiping, have requested refunds on numerous occasions, n got nowhere. They dont have a phone number thats usable, cutomer sevices is less than useless. Avoid them like the plague! They probably take great delight in people waisting hours swiping away and getting no results. You can only make messages when you get a mutual like. If you really want to message other females they want more loot. Avoid Tinder like you would covid19!

Date of experience: October 19, 2021
Australia
2 reviews
1 helpful vote
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Nice app!
October 15, 2021

Very nice app. It is very easy to use and gives you the opportunity to meet new people that like you back.
I have made couple of friends for a short amount of time.

Date of experience: October 13, 2021
Qatar
7 reviews
10 helpful votes
Follow Rakan A.
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SO DISAPPOINTING
October 12, 2021

The "unmatch" feature is so irritating! Many $#*!ING $#*!Y girls abuse the unmatch feature and leave in the middle of conversations!
$#*! YOU UNMATCHERS!
$#*! YOU RACISTS!
YOU WILL GET YOUR KARMA!

Date of experience: October 12, 2021
California
1 review
0 helpful votes
Follow TY A.
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SUPPOSEDLY WITH TINDER WHEN YOU SWIPE LEFT THAT PERSON IS GONE FOR GOOD. NOT SO, THEY KEEP INUNDATING ME WITH THE SAME PEOPLE OVER AND OVER. I BROUGHT THIS TO THE ATTENTION OF THEIR CUSTOMER SUPPORT AND THEIR RESPONSE WAS "THIS IS ALL THE SUPPORT WE ARE ABLE TO PROVIDE AT THIS MOMENT" WITH NO ANSWER OR RESOLUTION.

Date of experience: October 11, 2021
California
3 reviews
9 helpful votes
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Too many fake profiles
October 11, 2021

I've used Tinder off and on for a number of years. In the last year, the site/app has taken a big turn for the worse. First, they've reduced the benefits to paid users and removed at least one from free users. All in a grab for your money.

The worst thing lately is the number of fake profiles. The sad thing is that they could easily be removed. The most common thing is for the scammers trying to get your Snapchat. The profiles are in one of 3 different formats. 2 of the 3 could EASILY be removed/blocked with 5 minutes of coding on their part. The profiles seemed to be created programmatically, and simply putting a CAPTCHA on the signup would greatly slow their creation.

How many of these are there? In my 50-mile search radius, there are as many as 100 of these in a single day. Most days are 30-40. Tinder apparently doesn't care since it does nothing about them.

I attached one example. It's a country code (shows up as a flag in the app), "SC" and the Snapchat, another country code, and a random word.

Save your money. Create a free profile, but don't get sucked into paying.

Date of experience: October 11, 2021
New York
1 review
5 helpful votes
Follow john g.
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I never make reviews, so read this.

I've been using Tinder for 4+ years. I have literally gotten nothing out of this app. Trust me, I am fit, my hygiene is good and i'm pretty cool. I'm confident as well. This app has been ruining that.

This app favors Women. Don't believe me? Go make an account as a Woman and you'll see how much likes you'll get.

I've probably swiped right on about 3000 Women. No meet ups, no response, no

I've probably spent over $450 in memberships, super likes and boosts. Absolutely nothing. I have 4 likes. Fake profiles or no answer.

Tinder has completely ruined my mental health. Tinder makes me feel like the ugliest person in the world.

Date of experience: September 30, 2021
New Zealand
17 reviews
24 helpful votes
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Lies tinder
September 19, 2021

I joined to meet people and chat all of a sudden i was banned told i was posting naked photos I only had an approved face pic, then they told me i was banned for harassment, i never contacted anyone brand new account, now im told its a permanent ban, what the hell tinder is this a joke

Date of experience: September 19, 2021