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Tiffany & CoReviews 60

2.5

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Tiffany & Co Reviews Summary

Tiffany & Co has a rating of 2.5 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tiffany & Co most frequently mention and customer service. Tiffany & Co ranks 20th among Diamond sites.

service
26
value
26
shipping
18
returns
19
quality
23

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Rhode Island
1 review
17 helpful votes
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This is for internal manufacturing at the Cumberland RI ( FHF) facility the Sr. Director hired someone from his last facility to run the machine shop at the Cumberland facility her first day she needed to be told what a lathe was, nothing against her she was brought into the factory because she was a friend. Fast forward three years and the failing department needed to be saved after repeated meeting with the director Danny B. What did he do, he blamed the manager from three years ago when the product was shipping in the 90% on time delivery now its between sub 40% and 70% when the scrap rate went to high in the facility he changed the way its reported to hid the scrap dollars. All this time he thinks the people who make the jewelry are not smart enough to figure his lies out.

Date of experience: March 23, 2020
Massachusetts
1 review
16 helpful votes
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***revised review from 1 star to 3 stars. I called back to talk to another rep named Tawanda. She turned out to be a hero & realized how heart broken I was. She got one time approval from her manager to replace the bracelet at no cost to me. Thank you to Tawanda! I'm glad I took a chance & called back.

I received a infinite bracelet as a matron of honor gift mid-July 2019. It was beautiful and I was so happy with it as I would never spend money like this on myself. Sadly it broke, fell off and was lost forever shortly after I received it in September 2019. I was heart broken. In an attempt to hide the fact that my beautiful gift was lost, my husband re-ordered the same bracelet from a re-seller (as we could never afford this full price item, $225 for a simple bracelet). A few weeks have passed and this new bracelet BROKE AND FELL OFF to be lost forever AGAIN. Two different products and they both broke and fell off. I would also like to reiterate that I received my first bracelet in JULY! It fell off in September. New one was received October 1st and broke in a few WEEKS! I called customer support and nothing was done. They said they didn't have a lost and found policy but they were looking into using a different vendor, so clearly they have found problems with their current products and continue to sell them... I am so absolutely disappointed. This brand is supposed to be one of the best. Clearly it is A COMPLETE SCAM. I am so disgusted and will never support this brand again, who sells crappy and low quality items for hundreds and thousands of dollars. Will be reviewing the company wherever I can so others don't get screwed.

Date of experience: October 25, 2019
Japan
5 reviews
10 helpful votes
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Excellent product
March 19, 2019

Purchased as a gift for my girl friend. Really nice bracelet! She loved it! Better than expected. :) :)

Date of experience: March 18, 2019
Switzerland
4 reviews
16 helpful votes
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Little Blue Box Obsessed!
November 16, 2018

I love their extensive collections, and also how there are affordable pieces as well as more indulgent items! I personally asked for a Tiffany ring for my recent 5th anniversary, and could not be more pleased with the platinum diamond ring my hubby picked out for me! Their diamond quality is phenomenal and I love Tiffany's overall!

Date of experience: November 13, 2018
Georgia
2 reviews
15 helpful votes
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Amazin earrings
November 3, 2018

I just received my pair of earrings and I love them! They are so beautiful and you don't really need to break the bank to get them, i'm getting so many complments

Date of experience: November 1, 2018
California
1 review
9 helpful votes
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Wonderful Jewlelry
September 25, 2018

The service is great! Fast delivery and a huge selection of jewellery. Very beautiful design Rings, Earring and Necklace are there. I love it Very much. This the site that I recommend everybody to try.

Date of experience: September 24, 2018
NL
3 reviews
0 helpful votes
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Gifts.
January 18, 2021

Bought several birthday gifts from the store. The quality is great, the pricing is... well, too, for the quality provided.

Date of experience: January 20, 2017
Missouri
1 review
0 helpful votes
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My favorite brand
January 18, 2021

I just love their design, classic and elegant. The price is comparatively acceptable

Date of experience: August 24, 2016
California
1 review
0 helpful votes
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Ordered a bracelet for my mom as her Birthday present. She is so happy with it and I'm satisfied with the service I got here at this company. Delivered on time, it made my day. And my mom's Day too. Thank you!

Date of experience: July 6, 2016
Bulgaria
3 reviews
8 helpful votes
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Beautiful!
January 22, 2016

Mine engagement ring is from Tiffany! And it's really impressive! Hope every girl will get one!

Date of experience: January 21, 2016
West Virginia
2 reviews
1 helpful vote
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Nice
September 30, 2015

Nice service. The jewelry here is always very beautiful. I knew about tiffany at first time when my husband gifted me a bracelet. Since that time this site is my favorite one.

Date of experience: September 30, 2015
California
6 reviews
45 helpful votes
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I know I'm paying for the brand but it doesn't mean they don't make some of the most beautiful rings and jewelry in the world. I'll always be a Tiffany girl.

Date of experience: September 4, 2015
Illinois
45 reviews
109 helpful votes
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Orders ship fast and always packed up so pretty making you feel like a princess :)

Date of experience: July 4, 2015
TW
2 reviews
2 helpful votes
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Beautiful
May 7, 2015

Very nice jewelry, but I only can buy the cheapest

Date of experience: May 6, 2015
New York
4 reviews
21 helpful votes
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This is a wonderful piece of history combined with a great story about young women having an adventure in New York City. I love the things that get left out of her letters home. It could be fiction as easily as biography. She's a really nice writer. You get a sense of life in a tight-knit Iowa town. I would really like to see more from Ms Hart about life in that area,...

Date of experience: February 26, 2015
GB
4 reviews
21 helpful votes
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Great place for breakfast. - Wonderful site and amazing products.

Date of experience: April 10, 2014
India
3 reviews
4 helpful votes
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Super cool collections, love shopping in it. Really had an amazing experience with them. Would be happy to recommend them.

Date of experience: January 17, 2014
California
16 reviews
55 helpful votes
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Awesome site and beautiful jewelry. I can't afford all their items, but I recently bought a necklace that is super beautiful.

Date of experience: May 9, 2013
Maryland
113 reviews
595 helpful votes
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I went to this site years ago and purchased a sterling silver tiffany oval return to tiffany's necklace It was beautiful. I paid $ 300.00 for just the necklace. I wanted to buy the matching bracelet but never got around to it. Since then they have added so many new items, they are so beautiful that I wished I was still working. When I purchased my first item from them it was shipped to me very fast and was as brilliant as the pictures they show. They show the actual size and width of all of there items. They are pricey, But everybody should spoil there self sometimes. I love the return to tiffany sliver bead bracelet with the heart shaped charm in rose colored silver that says return to tiffany. About 5 years ago while I was still working they had not yet designed this new bracelet or I may have purchased it also. I hope everybody who see's this review visits the site, even if you can't afford it right now. It is nice to dream about it anyway. I had to save for along time to get my necklace. I still wear it to this day. I never take it off, never. I shower with it, I sleep in it. I even bought a cleaning cloth at a regular jewelry store to keep it clean. Tiffany's has been in business for years. They sell some of the finest jewelry I have ever purchased in my life. I have had my necklace for about 7 years now. I will continue to review this site for the rest of my life. I hope those who have not yet had a chance to see the beautiful jewelry they have, see it soon. So take a quick look at www.tiffany.com. I hope you all enjoy will enjoy it as much as I have. Sincerely, Lorraine W.

Date of experience: April 24, 2011