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Tidestore

3.5

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Tidestore Reviews Summary

Tidestore has a rating of 3.5 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tidestore most frequently mention customer service, good quality and beautiful dress. Tidestore ranks 9th among Wholesale Clothing sites.

service
124
value
125
shipping
135
returns
77
quality
135

We monitor reviews for authenticity

Germany
1 review
8 helpful votes
Follow Pebwoe H.
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I am 6'0", and about 160 lbs. usually about a size medium. Fit wise, it's just about right, maybe a teensy bit clingy if you were looking for something looser. And I felt it was just a little too see through, so it's gonna need a slip. However, length-wise this dress came to about half way down my rear end. Not even close to a dress length, more like a tunic. Which is fine, that's what I expected. I'm six feet tall, things are always short on me. And the sleeves come to about my elbows. But as long as you know what you're getting, it's super gorgeous, lacy and feminine and stunning. I'm very happy with it.

Date of experience: October 14, 2014
Washington
1 review
4 helpful votes
Follow Zeraly G.
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I Bought a Jeans Jacket Jumpsuits. Great looks and the low waist pattern make it very trendy. The workmanship done on it is very adorable and pleasing. The jeans material used in it is of high quality and makes the jumpsuit long lasting for your use. By the way, I didn't intend to write this review in real name, but when I saw reviews and fond someone doubt the truth of the review with unreal name, so i write this review in real name. I hope this review can be helpful to other pepole.

Date of experience: October 13, 2014
Portugal
2 reviews
10 helpful votes
Follow Maria E.
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I'm so glad i decided to chek for reviews about this website when i was about to place a large order. It's obvious the positive ones are written by people connected to the company, while the negative ones are undoubtedly from sincerely disappointed, angry customers. Anyways, given the amount and the nature of the plaints, i'd never risk buying from them. Better safe than sorry, so i'd rather buy from reputable websites and companies, knowing i'll get exactly what i ordered and having the means for returning and promptly be reimbursed if not fully satisfied, even if it might be more expensive. It's a shame most asian companies don't get the concept of fair and reliable internet selling based on trust that has to be earned, because they might sell to a few but in the long run their reputation will be completely destroyed and people will be more cautious and avoid buying from them.

Date of experience: October 12, 2014
Meg L. Tidestore Rep
over a year old

Dear madam,
Thanks for your review! Every business has its advantages and disadvantages, so every business has both good reviews and bad reviews from its customer. All our business reviews whether good or bad are from our customers. Good reviews is the biggest encouragement to us, but we also accept bad reviews, bacause they can make us understand our disadvantage, our business will become better based on this. I'm sorry that you gave a bad reviews without shooping experience or evidence, which will be unfair to our business and other pepole, please don't do so to any business in future!
Thanks for your review again.

New York
1 review
1 helpful vote
Follow selina s.
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I bought a casual dress on this website. I love it, It fits perfectly and arrived way before the scheduled date. I was looking for a nice fall dress and this was a perfect match at a great price. I will definitely order from tidestore again!

Date of experience: October 10, 2014
France
1 review
2 helpful votes
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Fast so schön wie dawanda nur eben international. Klar da haperts manchmal an der richtigen übersetzung wirkt alles irgendwie automatisch aber der rest hat mich umgehauen. Ein riiiiesen angebot! Ich freue mich jedesmal voll drauf ab!

Date of experience: October 10, 2014
Connecticut
1 review
4 helpful votes
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I was about to buy something when I decided to read the reviews... all good reviews come from the most weird names, which made me question the veracity of them...

Date of experience: October 6, 2014
Meg L. Tidestore Rep
over a year old

Dear customer,
Thanks for your review. Your worry is reasonable, I understand you. Werid name is indeed stange, maybe customers don't want to tell others their name and information in public place, so they use werid name. We are confident of our products, and I 'm really sorry that you give a bad review to our website without really shopping experience, which is not good to us and other pepole.
Thanks for your review again, we will do better in future.

Canada
1 review
5 helpful votes
Follow Rosa N.
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Okay, first things first, I want to tell you that number one I did not receive my clothes, I order from their website. My mom and I ordered it on July 29th, and today is October 6th. Sadly enough, I could not trust these asian people anymore, even when I am asian too. I am disappointed to the fact that, I was excited to receive my clothes, and now I wasted my money on worthless things. Take my words, don't order this website again, trust me in 6 months you'll get your clothes.

Date of experience: October 6, 2014
Meg L. Tidestore Rep
over a year old

Thanks for your review! I'm sorry that you had an unpleasant shopping experience on our website. Could you please tell your order number? We will check your products with your order number and contact you.
Our mailbox: [email protected]
Thanks for your review again, we will do better in future.

GB
1 review
7 helpful votes
Follow rebecca s.
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I think this website is a complete scam! I ordered a coat several days ago they sent an email acknowledging my order and payment and then i haven't heard anything when it states shipping details will be emailed within 72hrs, i visited the live chat ad spoke to someone called daisy whom, when i asked to track my order sent a message back saying im busy email me!
I dont believe i will ever recieve this item and every good review is written by the company themselves trying to up there horrendous reviews! Please please dont waste your money i am considering reporting this website to the police, customer service is non existant neither are the products, and the reviews supposedly written by people are in broken english, please please dont waste your money or time i have even put a status on fb and asked my friends to circulate it so no-one else is ripped off!

Date of experience: October 3, 2014
Meg L. Tidestore Rep
over a year old

Dear customer,
Thanks for your review! I'm sorry that you had an unpleasant shopping experience on our website. Could you please tell your order number? We will check your products with your order number and contact you. We will improve our customer service and solve your problems timely, too. Our mailbox: [email protected]
Thanks for your review again, we will do better in future

Spain
1 review
1 helpful vote
Follow dasiemaljdky c.
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I was hesitating when i made an order because of some bad reviews, but when i receive my dress, i was very satisfied. The dress is as beautiful as showed on the website, quality is great. My friends and colleague tell me it is suitable for me very well. Thanks tidestore!

Date of experience: September 29, 2014
Romania
1 review
6 helpful votes
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On 2nd of September I placed an order no. ******* and paid for it and received email from tidestore which confirmed the payment the same day. On 23rd of September I received the package (long, very long delivery time). Upon opening the package I noticed that one product was missing, also when I checked on the package the declared value it was $11 instead of $37.40 the amount that I paid. As soon as I noticed that one product was missing I contacted Ms. Sandy from tidestore Customer Service Dept. asking for clarification on the matter. It's been two days and not even an email reply.

Lesson learned to never purchase again from them. Let this bad experience be a learning process to all of you and go buy somewhere else.

Should a representative of TideStore read this review, I still await clarification on the missing object from the package. Upon request I can scan the paper on the package which says the lower than real value, the order and payment confirmation emails and the emails sent to the Customer Dept.

Date of experience: September 24, 2014
Meg L. Tidestore Rep
over a year old

Dear customer,
Thanks for you review about our website. Because this is international delivery, goods need to go through customes, and you choose super savings as logistics mode, so it is not too fast; the reason why we write lower value than real is to help you avoid taxation; on the other hand, because different products has different stock up period, your products are not send together, but your unreceived products in on the way to you, It will arrive you in recent days.
Our customer service has send you email to clarify your problem in detail, please check your mailbox.
We will supply better service in future, Thanks for your review again!

NL
1 review
1 helpful vote
Follow dielakdmsly z.
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I received my overcoat promptly, as beautiful as it is on the website. The material and quality are great. Like its high quality and stylish looking, but the temperature is going on in recent days, I have to wear it a few days later.

Date of experience: September 24, 2014
Finland
1 review
3 helpful votes
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I bought a dress for my girl friend, This is my first gift for my girlfriend and I had no idea about what to give her at first. So I was quite nervous also. Then while searching online I came across this store and the beautiful dress. I knew instantly she would look gorgeous in this dress. So I bought and gifted her the dress. She could not believe I selected this dress! She was very happy.

Date of experience: September 22, 2014
Spain
1 review
2 helpful votes
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Just before the weekend shopping, I fell ill. So I couldn't go outside for shopping. Anyway one of my friends recommended this website to me. Because she had good shopping experience here. I bought three dresses from this website. And I am happy to say that all of my orders were processed in a timely manner. Also the quality and color was also perfect matching with the description on website.

Date of experience: September 21, 2014
Australia
1 review
8 helpful votes
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Should have read a review first before wasting my money, 3 weeks now and still no products. Cant even get refund from paypal, cause i cant send them back as i havent even received them! N from all these reviews, might as well kiss my money away... Bastard! SPREAD THE WORDS. This is a NO NO NO company to deal with! They are not even real, no address on the website?! I was so careless not to check!

Date of experience: September 19, 2014
Meg L. Tidestore Rep
over a year old

I'm sorry that you had a bad shooping experience on our website. Have you reveived your product now? If you haven't received your product, please tell me your order number, I'll View your order status.
Sorry again!

Sweden
1 review
2 helpful votes
Follow raneialksian w.
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I bought a sweater dress two weeks ago, the dress is perfectly tailored. It's well made and the materials used are of very good quality. The dress is not shinny, I was afraid it might be but I was wrong. I chose the size according to the size chart and it fits perfectly! The delivery was made on time. I am really happy with my purchase, I will buy more dresses from here for sure!

Date of experience: September 19, 2014
Utah
1 review
17 helpful votes
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Worst Company Ever
September 18, 2014

The clothes that I got two months late were dollar store quality and DAMAGED. They refused to do anything about it and I was stuck with almost $200 of stuff that I didn't even donate to the thrift store because it was too damaged. Internet fraud!

Date of experience: September 17, 2014
GB
1 review
2 helpful votes
Follow rewiakplysllu h.
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I bought an blazer last week, it arrived yesterday. The coat is as on the picture and fits me perfectly.The blazer is eally good, not expensive and easy to buy! It is comfortable and good-quality.

Date of experience: September 16, 2014
Canada
1 review
8 helpful votes
Follow n l.
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My items took to long and I wrote and asked for a refund since it wasnt shipped yet. Within in hours I received a message saying that my item was sent That was August 15th and here I am a month later and still no items. I am trying to use the tracking number they gave me but it doesnt work. I think that this is a fake web site

Date of experience: September 16, 2014
Meg L. Tidestore Rep
over a year old

Dear customer,
Thaks for your review! Have you reveived your product now? Your products may be resisted at customs, so it takes longer to reach you. As for you mentioned “I am trying to use the tracking number they gave me but it doesnt work", I don't know what's wrong, because other customers haven't encountered this problem, but we will check our website to avoid the same problem.
Thanks for you review again, we will make our website in future!

District of Columbia
1 review
2 helpful votes
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I received my overcoat just five days after i made an order. International shipping is so fast that it is beyond my expectation.the quality the great. Surely, i will come here again.

Date of experience: September 14, 2014
Spain
1 review
0 helpful votes
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Friendly customer service had fast transport, I got my dress quickly within a week.

Date of experience: September 12, 2014

From the business

Tidestore.com is an online quality fashion clothing store offering trendy clothes for women and men. Cheap wholesale clothes but great quality! Shop now!