Tidebuy
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Tidebuy Reviews Summary
The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The dress on their website are so beautiful and I love most of them, especially the classic evening dress. Also, their customer service is so helpful. I'll definitely recommend this website to my friends.
At the very beginning of this week, I was a little worried about that I couldn't get the gift i ordered for my girl on time. But now, I'm so relaxed and very satisfied with the items. I got it on time and will have a precious moment with my beloved. Thank you.
It is the most reliable site i have ever used. Every time when i receive my order, i fell in love with the stuff by this site more and more.
I rececently purchased a wedding dress on tidebuy.com and what an amazing experience.
I placed the order on the 8th of July and received the dress on the 21st of (it was shipped on the 19th)
The dress was absolutely amazing. A little thread here and there that needed cutting but overall it was very well put together and almost identical to the picture online.
There customer service department also good, communicates extremely well with the client and always willing and able to assist. After sales good, provided all necessary docs for customs clearance when requested. This however I had to deduct a star for as I had to request the docs more than once and it had to be requested. It should automatically be sent once the order had gone through.
Love all i bought was exactly same as displayed, though wasn't happy with shipping items different days as i had ordered and paid all same time.
We love Tidebuy. We have ordered several items from them and are always please.
Well is been an absolutely pleasure shopping with tidebuy and they makes me happy with what i get from them and i love every items that i bought from them as well... just so you know i got compliment where ever i go it doesn't matter if it's my workplace friends house at the shopping mall downtown compliment finds me and that's why i keep ordering for more stuff from you guys because i can't seems to get a enough of what i have, did i just say that out loud, yeah that's right i did, and i really can't get enough... oh yeah i almost forgot you guys haven't seen the last of me yet shopping with tidebuy!
The item I received is high quality and the customer service is helpful. Thank you.
I love my party dress bought from Tidebuy and it's so beautiful. Shipping is fast and the service is great!
Good experience, easy shopping, good quality, and great customer service. Sure use again!
I want to compliment Tidebuy on order number *******.
I ordered 37 dresses as stock for my dress shop. I requested that they all be shipped together to arrive at my premises at the same time. I got very worried when it took longer than my previous order with Tidebuy. Then I read very negative feedback on the internet and got even more worried! But, when the order arrived, I was completely satisfied. They sent all the dresses together (as I requested), the quality of the dresses are very good and I received the correct colours and sizes.
Tidebuy, thank you very much for your effort! I will definitely order from them again.
Wonderful Site!
It's really so wonderful shopping on Tidebuy, the items are so cute and beautiful, will buy more items from them.
I got my product within 7 days after submission the order. Thanks for your good service and yeah awesome shipping free home delivery. Will definitely use in future too.
Ordering these dresses was the best decision I made.My bridesmaids looked gorgeous and got so many compliments.
Beautiful party dresses! I feel like the most beautiful girl in the world!
I placed order for 1 dress from Tidebuy website and I was so happy with the awesome dresses; Ill always buy other items. One nice thing that I actually liked is that you dont come across these dresses in local shops. I got several praise on the Silk Linen dress I bought whenever I wore it to any occasion Jone."
My go to spot when I need a fresh new outfit for any special event. Always on point, now, and affordable. Thanks!"
Huge selection of products to choose from and intelligent filtering that allow you to narrow down your search to find what you are looking for. I had to return one pair because it didn't fit and the process was easy/refund was issued in a timely manner.
From the business
Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members