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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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1. I wanted to buy something exclusive for my wedding day and after a long search I happened to visit tbdress.com. I got completely crazy after viewing the collection of wedding dresses. After short listing some of the dresses I finally shopped for Terrific A-line Strapless Chapel dress with massive discount of 75 %. Not only that I also bought from evening dresses and cocktail dresses category along with some accessories. I was even more excited, as I got sexiest lingerie that wanted to carry for my honeymoon. Everything on tbdress.com is simply adorable. I love the quality, collection and prices of course!
Online store selling fake/counterfeit/pirated illegal goods. Cheap low quality junk. High risk credit card fraud here!
(They are already breaking many laws, do you really want to trust them with your credit card?!)
Tidebuy have been online for some time now and based on many reviews, the site can be trusted. It was just a few months ago I decided finally to give it a try before I could write my own review about the company. The customer support was good and they helped me a lot with my questions. I had to make sure that whatever I was paying for was worth it. It a few weeks my dress was delivered and since then it is a store that I can buy more dresses from.
If you have a personal experience about something then you can easily give a genuine review. For like a year now, I have shopped twice with tidebuy and my experience is that they are a genuine company not a scam. The dresses I have bought one was for me and the other for my teenage daughter. Both dresses came out perfectly just as I had wished for. My friends had had such a bad experience with other online stores so I was afraid may be the dress will come unfinished or something just weird. But tidebuy proved wrong my worries
I ordered a ball dress for my daughter's school ball last year and was very pleased with the result. I am in NZ and it took 3 weeks to have it made and delivered. The fit was perfect, colour correct and the sewing excellent quality. Have since lost a couple of the diamante beads and Tidebuy will send replacements for cost of shipping only. No way could I get the same dress in NZ for the price so great result.
The quality of the things I ordered were HORRIBLE! The shoes look like they will break if I wear them. The wedding gown was terrible, the quality was sub-standard and it was like a sack on me even though I sent in my statistics. The also sent me a wrong purse which was a far cry from what I ordered.
I would suggest you stay away from the website
I browsed to the website of TB dress when got to know about from my friend. I loved the collection and the prices were compatible. I Ordered a for a pink color full length evening gown and some accessories for the occasion of my wedding anniversary. I was overwhelmed when my order arrived. The dress was fabulous and exactly the same that appeared in the website. The jewelry complimented the dress and added five stars to it. M really thankful to TB dress for making my day. I will highly recommend TB Dress.
This would be the worst company i have every dealt with. The garment was so bad, wrong colour, wrong size and the fact it was falling apart. L paid $177.00 aud for a dress i can not wear and they would take no responbility at all. Couldn, t send it back or even do any thing with it except through it in the bin... THEY WILL RIP YOU OFF STAY AWAY...
I was not confident about online purchases until I came across tidebuy.com. I got to know about TB dress from one of my friend who once shopped from TB dress and now she is a regular customer. She insisted my to order my dress online which I wanted to wear on my anniversary. I was overwhelmed when my order arrived before time and in a very attractive packing. They also gave me very easy payment methods. I was impressed with the huge collection on the website. I got a lot of compliments that day. I highly recommend tidebuy.com
Tidebuy at some point saved me a lot of time which I did not expect by reading reviews about it. To be on the safe side I placed an order like 3 months earlier before the main event and let's just say they delivered right on time just the way they had promised. Furthermore, if you want them to make any adjustments to the dress on display, they can do that so that it fits perfectly.
My little sister had always wanted to the girl to watch at the prom and thanks to Tidebuy her dream was realized. Since then all her friends right now have switched to shopping online from this online store. Surprisingly most of the people have mixed reactions but only those that have used the site will tell you that things are great on this store.
I was to have this gig that required me to dress in a certain dress code. I had a hard time to check out the reputation of several stores before I could place an order. Luckily a friend who had had experience with Tidebuy referred me to the site and since then I have never had any regrets. I know there might be several conflicting reviews about the store but give it a try to truly know the store. What are you waiting for?
I was looking for a party dress for my best friend's birthday party. As I was engaged in work most of the times, I could not personally go to any store and buy a dress for myself. I was really disturbed as this was happening with me. Once I was simply surfing on internet, I came across Tidebuy.com. I could not only find the just right dress for party but I also got matching footwear and accessories from here which were highly reasonably priced. I am thankful to Tidebuy.com as I stole all the attention instead of my friend at her party..
They are slow, the quality is disappointing at the best. The itms they sent us were not even wearable. We ordered several times and 50% were thrown out because the quality is just trash.
The images online are nothing like what you will get in the mail. Save your money and stay away from this site.
Worst experience ever! No return policy. Unless you have silly money to spend, don't even bother to look at this site!
They are a scam a complete scam I lost almost $200 after I filed a dispute with my bank and won they sent my dress then had there bank take it back from me in the end I have given up but I will never quit trying to let people know what a shame of a company this is.
DO NOT ORDER FROM TIDEBUY!
I had ordered 3 dresses at the total cost of 444 US$ (!) All in a very crappy quality, bad finishing, poor lining- the lining shows at the sides of the dresses! All of the dresses had been paid extra for a custom size, ALL CAME IN DIFFERENT SIZES! And I mean a size 12 in comparison to a size 4 ordered!
They take much urge in claiming their money, but when it comes to dealing with a dispute, you are likely to be left standing with a cheap, ugly and wrong-sized dress. Obviously I DID NOT get any refund nor help from them.
Just one short quote from their customer service: "Please be aware that all the dresses are custom made after you place the order. It is really a difficult work for us to finish them in such a short time". So why do you commit on quality and custom sizing if you know, in advance, that you can not provide it?! UUUGHGHGHH! (sorry, i'm just so mad right now).
BE AWARE!
Hi. I'm a real person, I pinky promise. I ordered a prom dress from this site. I didn't do the research in advance, however, and after I started getting kind of sketchy emails from them saying "You order is in the processing and will be ship soon" I started getting nervous. I read other reviews saying the site was a scam, and got REALLY scared- I had just dropped a lot of money on a prom dress and I didn't have time to order another one in case this one didn't show up. I contact customer service, tried chatting with them. They continually told me my dress was being processed. I did my best to be very polite and cordial with them, not wanting to get on their bad side. I did, in fact, end up receiving my dress in the mail in time for prom, and it actually was fairly good quality. I had submitted custom measurements, so it fit very well, and I really liked the dress. I will not, however, be ordering again from this website, based on other reviews. I got SO scared about my prom dress that I wouldn't wanna risk it again with anything else!
So I guess, I'm a witness to the fact that they do sometimes send out good products, but I've heard so many bad things that I really wouldn't recommend using this site.
I ordered 3 dresses and gave the right size, all came in the wrong sizes. I wanted to return them but apparently you can only return if there is a fault. The return policy is absolutely crap and now I have to sell them. Also the quality was poor
If you are looking for a one-stop shop for ladies accessories and apparel, Tidebuy.com is one of the best online. They have a wide array of options for every buyer and they provide ample information regarding the sizes and colors of the products that they sell. You don't have to worry about payment options too because they accept online money and wire transfers. Whatever you are looking for, I bet that Tidebuy.com has it and you will be looking forward to buy more items from them.
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
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