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Tidebuy

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Tidebuy

3.5
tidebuy.com

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Tidebuy Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.

This summary is generated by AI, based on text from customer reviews

service
386
value
377
shipping
384
returns
299
quality
375

We monitor reviews for authenticity

1 review
1 helpful vote
Follow Mish q.
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1
September 9, 2013

1. I wanted to buy something exclusive for my wedding day and after a long search I happened to visit tbdress.com. I got completely crazy after viewing the collection of wedding dresses. After short listing some of the dresses I finally shopped for Terrific A-line Strapless Chapel dress with massive discount of 75 %. Not only that I also bought from evening dresses and cocktail dresses category along with some accessories. I was even more excited, as I got sexiest lingerie that wanted to carry for my honeymoon. Everything on tbdress.com is simply adorable. I love the quality, collection and prices of course!

Date of experience: September 8, 2013
Canada
5088 reviews
4778 helpful votes
Follow warren e.
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Online store selling fake/counterfeit/pirated illegal goods. Cheap low quality junk. High risk credit card fraud here!
(They are already breaking many laws, do you really want to trust them with your credit card?!)

Date of experience: September 7, 2013
GB
1 review
1 helpful vote
Follow Nancy B.
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Tidebuy have been online for some time now and based on many reviews, the site can be trusted. It was just a few months ago I decided finally to give it a try before I could write my own review about the company. The customer support was good and they helped me a lot with my questions. I had to make sure that whatever I was paying for was worth it. It a few weeks my dress was delivered and since then it is a store that I can buy more dresses from.

Date of experience: September 3, 2013
NL
1 review
1 helpful vote
Follow Gail G.
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If you have a personal experience about something then you can easily give a genuine review. For like a year now, I have shopped twice with tidebuy and my experience is that they are a genuine company not a scam. The dresses I have bought one was for me and the other for my teenage daughter. Both dresses came out perfectly just as I had wished for. My friends had had such a bad experience with other online stores so I was afraid may be the dress will come unfinished or something just weird. But tidebuy proved wrong my worries

Date of experience: September 3, 2013
New Zealand
1 review
1 helpful vote
Follow kathie B.
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I ordered a ball dress for my daughter's school ball last year and was very pleased with the result. I am in NZ and it took 3 weeks to have it made and delivered. The fit was perfect, colour correct and the sewing excellent quality. Have since lost a couple of the diamante beads and Tidebuy will send replacements for cost of shipping only. No way could I get the same dress in NZ for the price so great result.

Date of experience: September 3, 2013
Nigeria
1 review
8 helpful votes
Follow Mary R.
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The quality of the things I ordered were HORRIBLE! The shoes look like they will break if I wear them. The wedding gown was terrible, the quality was sub-standard and it was like a sack on me even though I sent in my statistics. The also sent me a wrong purse which was a far cry from what I ordered.

I would suggest you stay away from the website

Date of experience: September 2, 2013
1 review
1 helpful vote
Follow Shweta s.
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I browsed to the website of TB dress when got to know about from my friend. I loved the collection and the prices were compatible. I Ordered a for a pink color full length evening gown and some accessories for the occasion of my wedding anniversary. I was overwhelmed when my order arrived. The dress was fabulous and exactly the same that appeared in the website. The jewelry complimented the dress and added five stars to it. M really thankful to TB dress for making my day. I will highly recommend TB Dress.

Date of experience: August 21, 2013
Australia
1 review
2 helpful votes
Follow Lillie S.
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This would be the worst company i have every dealt with. The garment was so bad, wrong colour, wrong size and the fact it was falling apart. L paid $177.00 aud for a dress i can not wear and they would take no responbility at all. Couldn, t send it back or even do any thing with it except through it in the bin... THEY WILL RIP YOU OFF STAY AWAY...

Date of experience: August 20, 2013
1 review
1 helpful vote
Follow sangeeta m.
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I was not confident about online purchases until I came across tidebuy.com. I got to know about TB dress from one of my friend who once shopped from TB dress and now she is a regular customer. She insisted my to order my dress online which I wanted to wear on my anniversary. I was overwhelmed when my order arrived before time and in a very attractive packing. They also gave me very easy payment methods. I was impressed with the huge collection on the website. I got a lot of compliments that day. I highly recommend tidebuy.com

Date of experience: August 19, 2013
NL
2 reviews
18 helpful votes
Follow Catherine B.
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Tidebuy at some point saved me a lot of time which I did not expect by reading reviews about it. To be on the safe side I placed an order like 3 months earlier before the main event and let's just say they delivered right on time just the way they had promised. Furthermore, if you want them to make any adjustments to the dress on display, they can do that so that it fits perfectly.

Date of experience: August 18, 2013
NL
2 reviews
21 helpful votes
Follow Carol B.
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My little sister had always wanted to the girl to watch at the prom and thanks to Tidebuy her dream was realized. Since then all her friends right now have switched to shopping online from this online store. Surprisingly most of the people have mixed reactions but only those that have used the site will tell you that things are great on this store.

Date of experience: August 18, 2013
NL
2 reviews
5 helpful votes
Follow Janice S.
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I was to have this gig that required me to dress in a certain dress code. I had a hard time to check out the reputation of several stores before I could place an order. Luckily a friend who had had experience with Tidebuy referred me to the site and since then I have never had any regrets. I know there might be several conflicting reviews about the store but give it a try to truly know the store. What are you waiting for?

Date of experience: August 18, 2013
2 reviews
18 helpful votes
Follow Noya S.
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I was looking for a party dress for my best friend's birthday party. As I was engaged in work most of the times, I could not personally go to any store and buy a dress for myself. I was really disturbed as this was happening with me. Once I was simply surfing on internet, I came across Tidebuy.com. I could not only find the just right dress for party but I also got matching footwear and accessories from here which were highly reasonably priced. I am thankful to Tidebuy.com as I stole all the attention instead of my friend at her party..

Date of experience: August 16, 2013
Saudi Arabia
1 review
0 helpful votes
Follow Belal F.
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They are slow, the quality is disappointing at the best. The itms they sent us were not even wearable. We ordered several times and 50% were thrown out because the quality is just trash.
The images online are nothing like what you will get in the mail. Save your money and stay away from this site.

Date of experience: August 14, 2013
Illinois
1 review
1 helpful vote
Follow Vira S.
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Worst experience ever! No return policy. Unless you have silly money to spend, don't even bother to look at this site!

Date of experience: August 7, 2013
Minnesota
1 review
2 helpful votes
Follow Courtney B.
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They are a scam a complete scam I lost almost $200 after I filed a dispute with my bank and won they sent my dress then had there bank take it back from me in the end I have given up but I will never quit trying to let people know what a shame of a company this is.

Date of experience: August 2, 2013
Israel
1 review
2 helpful votes
Follow Adva A.
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DO NOT ORDER FROM TIDEBUY!

I had ordered 3 dresses at the total cost of 444 US$ (!) All in a very crappy quality, bad finishing, poor lining- the lining shows at the sides of the dresses! All of the dresses had been paid extra for a custom size, ALL CAME IN DIFFERENT SIZES! And I mean a size 12 in comparison to a size 4 ordered!

They take much urge in claiming their money, but when it comes to dealing with a dispute, you are likely to be left standing with a cheap, ugly and wrong-sized dress. Obviously I DID NOT get any refund nor help from them.

Just one short quote from their customer service: "Please be aware that all the dresses are custom made after you place the order. It is really a difficult work for us to finish them in such a short time". So why do you commit on quality and custom sizing if you know, in advance, that you can not provide it?! UUUGHGHGHH! (sorry, i'm just so mad right now).

BE AWARE!

Date of experience: July 30, 2013
Wisconsin
1 review
2 helpful votes
Follow Rebecca M.
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Hi
July 28, 2013

Hi. I'm a real person, I pinky promise. I ordered a prom dress from this site. I didn't do the research in advance, however, and after I started getting kind of sketchy emails from them saying "You order is in the processing and will be ship soon" I started getting nervous. I read other reviews saying the site was a scam, and got REALLY scared- I had just dropped a lot of money on a prom dress and I didn't have time to order another one in case this one didn't show up. I contact customer service, tried chatting with them. They continually told me my dress was being processed. I did my best to be very polite and cordial with them, not wanting to get on their bad side. I did, in fact, end up receiving my dress in the mail in time for prom, and it actually was fairly good quality. I had submitted custom measurements, so it fit very well, and I really liked the dress. I will not, however, be ordering again from this website, based on other reviews. I got SO scared about my prom dress that I wouldn't wanna risk it again with anything else!

So I guess, I'm a witness to the fact that they do sometimes send out good products, but I've heard so many bad things that I really wouldn't recommend using this site.

Date of experience: July 27, 2013
GB
1 review
9 helpful votes
Follow Atlas t.
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I ordered 3 dresses and gave the right size, all came in the wrong sizes. I wanted to return them but apparently you can only return if there is a fault. The return policy is absolutely crap and now I have to sell them. Also the quality was poor

Date of experience: July 23, 2013
Philippines
1 review
0 helpful votes
Follow Lawrence F.
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If you are looking for a one-stop shop for ladies accessories and apparel, Tidebuy.com is one of the best online. They have a wide array of options for every buyer and they provide ample information regarding the sizes and colors of the products that they sell. You don't have to worry about payment options too because they accept online money and wire transfers. Whatever you are looking for, I bet that Tidebuy.com has it and you will be looking forward to buy more items from them.

Date of experience: July 22, 2013

From the business

Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


tidebuy.com
Founded in 2010
+90
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