logo

Tidebuy

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

Tidebuy

3.5
tidebuy.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Tidebuy Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.

This summary is generated by AI, based on text from customer reviews

service
386
value
377
shipping
384
returns
299
quality
375

We monitor reviews for authenticity

India
1 review
1 helpful vote
Follow Shirl A.
Unfollow Shirl A.
Share Review
Report Review

This breathtaking Closed Toe Pumps are awesome and affordable price, in which i bought from tidebuy online store. Formal and stylish shoes for every wear, sexy and high heel stilettos and pumps which makes your legs look shiny and sexy and bellies for trip and girls crowd, thanks very much to tidebuy.

Date of experience: July 3, 2014
India
1 review
1 helpful vote
Follow Ava L.
Unfollow Ava L.
Share Review
Report Review

I always prefer pumps as they never go out of fashion. These red peep toe sequins on these pumps give me a different look, in which i bought from tidebuy online store. Also, the platform heels are just great for me as they assist me in walking comfortably without any fear, thanks to tidebuy.

Date of experience: July 2, 2014
Japan
1 review
0 helpful votes
Follow Sherry S.
Unfollow Sherry S.
Share Review
Report Review

The wedding dress was very beautiful and fitted me very well. Thanks, tidebuy!

Date of experience: July 1, 2014
India
1 review
1 helpful vote
Follow Kathy A.
Unfollow Kathy A.
Share Review
Report Review

I would like to recommend the shoes from tidebuy online store to all the girls and the ladies who want to look stylish in this season. The shoe has given me a new fashion statement and I am glad to own such nice looking pumps. Thanks to tidebuy.

Date of experience: June 30, 2014
Maine
1 review
2 helpful votes
Follow Ellen B.
Unfollow Ellen B.
Share Review
Report Review

I bought a wig for $50 and wanted to try it out. The quality is horrible. Returning this is item evidently is never going to happen. There was no return paperwork with the item when it was shipped. I have contacted customer service and had an online chat to get a return mailing address with no luck. I have never been so frustrated with trying to return something!

Date of experience: June 29, 2014
tidebuy t. — Tidebuy Rep
over a year old

My dear friend:
I'm so sorry that you were not satisfied with our products. I will communicate with my workmates for your problems. So, could you give me your order number to solve the problem together.And we accept the returnings so please read the returning policies below:
http://help.tidebuy.com/Returning-For-Replacement-or-Refund-160.html#detail1.And our products are of high quality, and we are active to solve problems our customers have met.
You may write to me here:[email protected]
I will make sure that our service manager contact you for details.
Thank you so much for your feedback.
Ericdress

California
1 review
3 helpful votes
Follow sofya v.
Unfollow sofya v.
Share Review
Report Review

Warning!
June 27, 2014

Warning! Don't buy anything from tidebuy! They are crooks! They have horrible quality of stuff and don't let you return your item... I learned it the hard way.

Date of experience: June 27, 2014
tidebuy t. — Tidebuy Rep
over a year old

My dear friend:
I'm so sorry to reply to you late. I'm so sorry you aren't satisfied with our service.And we accept returns and you can read the returns and refund's policies via the website:
http://www.ericdress.com/help/How-to-cancel-an-order-that-hasnt-been-paid-354.html#detail1.
And I don't know whether you had bought our products.If you did, could you offer me your order number so that I can communicate with my workmates for your problems so that we can help you more.
Anyway, we will try our best to win your trust.If you have any other questions, you may write to me here:[email protected].
I will make sure that our service manager contact you for details.
Thank you so much for your feedback. May you have a nice day!
Tidebuy

India
1 review
1 helpful vote
Follow Pearl G.
Unfollow Pearl G.
Share Review
Report Review

The price for these pumps are really cheap and affordable from tidebuy online store. I thought they were going to cost me more, but I am happy after buying the pumps from tidebuy store. However, the pumps were really nice and good quality. I love them for its quality.

Date of experience: June 24, 2014
India
1 review
1 helpful vote
Follow Mariun A.
Unfollow Mariun A.
Share Review
Report Review

The most fascinating part of the shoe in which i bought from tidebuy online store is the sequin with the combination of the blue pu which makes the shoes alluring and desirable. I am happy that such pretty shoes are available in affordable price which is perfect. Thanks to tidebuy.

Date of experience: June 23, 2014
Sweden
1 review
1 helpful vote
Follow Mary D.
Unfollow Mary D.
Share Review
Report Review

STAY AWAY!
June 18, 2014

STAY AWAY! They make very bad imitation of what is advertised on thier website. If a product is out of stock, they will not refund. Instead they ask you to make a replacement. The quality of their product is very poor. Please do not get carried away by the cheap price. You will regret any transaction you make with TIDEBUY.

Date of experience: June 18, 2014
GB
1 review
1 helpful vote
Follow Marie G.
Unfollow Marie G.
Share Review
Report Review

Don't buy!
June 18, 2014

Don't buy! This company do not give refunds if they don't fit or you don't like them, I ordered for a wedding but they came far too late, the heel of the sandals felt like it was going to go underneath the shoe when I walked, I was worried they broke while I was out. I emailed tidebuy for the address to return them and was asked to send pictures to show the damage, you can't see the damage but can feel they are not sturdy but the came far too late, they have refused so far to send me an address. I well NEVER! Buy from this company again, and if you do be prepared to be scammed, if your don't then you are one of the many few but honestly don't even take the risk. Companies like these should never be allowed to sell.

Date of experience: June 18, 2014
tidebuy t. — Tidebuy Rep
over a year old

Dear my friend:
I'm so sorry to reply to you late. I'm so sorry you had met so much troublings.And we accept returns and you can read the returns and refund's policies via the website:
http://help.tidebuy.com/Returning-For-Replacement-or-Refund-160.html#detail1
And could you offer me your order number so that I can communicate with my workmates for your problems so that we can help you more.
Anyway, we will try our best to win your trust.If you have any other questions, you may write to me here:[email protected].
I will make sure that our service manager contact you for details.
Thank you so much for your feedback. May you have a nice day!
Tidebuy

India
1 review
1 helpful vote
Follow Parkir J.
Unfollow Parkir J.
Share Review
Report Review

They are sexy pink and seductive platform stiletto heels in which i bought from tidebuy online store. They make me look gorgeous and the praises which I have received are countless. The pink color patent leather material is making this heel standout in the crowd, thanks to tidebuy.

Date of experience: June 17, 2014
India
1 review
1 helpful vote
Follow Grace R.
Unfollow Grace R.
Share Review
Report Review

The contrasting black concise stiletto heels are best party wear from tidebuy online store. It is perfect match, that make me more ravishing and immodest. I can comfortably dance by wearing them. I am happy to have these pumps, thanks very much to tidebuy.

Date of experience: June 16, 2014
India
1 review
1 helpful vote
Follow Bibel I.
Unfollow Bibel I.
Share Review
Report Review

Tempting stiletto heels from tidebuy online store, the length of the heel is accurate and makes comfortable for me to walk. The material quality of these heel is Avon. The black and white shade gives it a contemporary look. Thanks to tidebuy for giving unique color shoes.

Date of experience: June 15, 2014
France
2 reviews
2 helpful votes
Follow Hutun T.
Unfollow Hutun T.
Share Review
Report Review

Well, this site is trustful for me shopping, i onece bout a dress from them, actually it really takes time to get the size done, sometimes it confused me, but anyway the dress is really good!

Date of experience: June 6, 2014
Pennsylvania
1 review
1 helpful vote
Follow Sally S.
Unfollow Sally S.
Share Review
Report Review

These idiots should send someone to your house with a gun to aim at your head while rob you blind, send you crap that doesn't fit normal human beings, and then refuse to allow you to send it back, because they "are not a resale business". I had the God-awful dress on for less than five minutes. Resale, my backside. These crooks should be hung and shot at while they're hanging! AVOID THEM AT ALL COST! They should be run out of business!
Don't believe the "five star" ratings! Those are posted by TideBuy.

Date of experience: June 4, 2014
India
1 review
1 helpful vote
Follow Chavi K.
Unfollow Chavi K.
Share Review
Report Review

When I saw these shoes, I thought they were for me. I really like the simple design of these pumps. I thought they are the best products available online from tidebuy online store. I love the pumps, which is smart and unique in style. Thanks to tidebuy.

Date of experience: June 4, 2014
Canada
1 review
2 helpful votes
Follow Vina S.
Unfollow Vina S.
Share Review
Report Review

WORST DEAL OF MY LIFE. Bought several dresses on sales which turn out completely different from pics shown on their website. Poor quality, cheap material, dirty work with defects and bad smell. Medium size is large and one size are not uniform. Also, do not be fooled by the free shipping as you have to pay for brokerage fees which amounts to 50% of purchase. The good deal turns out to be over costly. Never going to buy from tidebuy. Would like a refund. Can anyone help?
My advice: AVOID TIDEBUY if you do not want to waste your money

Date of experience: June 3, 2014
India
1 review
1 helpful vote
Follow Deena M.
Unfollow Deena M.
Share Review
Report Review

These pumps are certainly very lovely. The bright blue colour is really special because they do look very appealing. The shoes stand out and I thought the pumps were great. The shoes look smart and elegant for any occasion. Thanks to tidebuy.

Date of experience: June 2, 2014
Arizona
1 review
1 helpful vote
Follow Haytham H.
Unfollow Haytham H.
Share Review
Report Review

We purchased two dresses. First one the sequence falling apart and like 3 to 4 sizes too small. Second dress supposed to be size 16, poor quality and fits my size 12 daughter from the bottom but too big from top.
I emailed images of dress, measurement to prove to thier tailor that it's small and measure tape on dress plus more images of my daughter wearing the really small dress. They won't budge for an exchange.
Now I'm stuck with two useless dresses.

I want either a refund or exchange on both. I'm not asking for something impossible or irrational.

Date of experience: May 31, 2014
tidebuy t. — Tidebuy Rep
over a year old

I'm so sorry to reply you so late. Thank you for giving us images and could you give me your order number so that I can help you to check the order.We hope to solve your problem as soon as possible.If you have any questions about us, please contact us with the e-mail: sns@tidebuy. Com. Thank you for your mail. May you have a nice day!

Canada
1 review
1 helpful vote
Follow nina d.
Unfollow nina d.
Share Review
Report Review

Paid over $200 for my prom dress and it's still not here (it's been two months). Tried contacting the company various times and they refuse to offer any real solutions. I thought ordering from tidebuy would be fine because my friend got her dress there and it was here in 20 days... boy was I wrong. Now I have 20 days to find a replacement.
Don't buy from tidebuy, it's not worth the risk.

Date of experience: May 28, 2014
tidebuy t. — Tidebuy Rep
over a year old

Dear my friend:
I'm so sorry to reply to you late. But pelase believe me, our team will try our best to solve your problem.So could you give me your order number so that I can help you to check it and I will communicate with you soon.If you have advices about our custom service problems, please send email to [email protected] you have a good day!

From the business

Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


tidebuy.com
Founded in 2010
+90
See all photos