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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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My sister and I both just ordered dresses from Tidebuy, and we love our dresses! I ordered a standard size based on my largest measurement and my wedding dress fits me almost perfectly. Both dresses are exactly as pictured and are well made, we are so glad we took the risk and ordered them. Yes there was extra shipping/custom fees (we are in Netherlands) but even with the extra fees ($60-75) the dresses are very affordable and well worth it!
это мой первый заказ на этом сайте. я заказал это платье в моем собственном размера (у меня размер между 22W и 24W). платье выглядит очень красиво, блестящие бусы и так прекрасный цвет. она подходит идеально, а длины является nice. I люблю его в целом. спасибо!
I was a little sceptical at first, but was pleasantly surprised. The old saying "if it seems too good to be true, it probably is", isn't always right! I gave it a chance and am glad I did.
I bought the leopard dress because I love to like a jungle girl and it surely got to me with all the customization requests adhered to. Thanks for the service.
Thank you so much for processing my outwear order very fast. I absolutely applaud your service with a 5 star rating and I will recommend tidebuy to all my friends and acquaintances. My family is already in it.
I am very happy whenever I come online to leave a positive review. This means that everything went successfully and I managed to use my bucks well. My order was simply a club dress. It is true that I love to look fashionable and that I am a club girl. But seriously this site made my day. I will try my dress this Friday to the club. I have fitted it indoors though and it is fine.
Acabo de recibir el vestido de novia! ES PRECIOSA! Os la recomiendo muy buena calidad, un servicio exquisito y rápido
This is very convenience website or company to order wedding dresses. Customer service is very honour. I got the right dress because of a good customer service. The dress is good more than i expected and very happy about that and good value for money as well.
It looks like what is shown in the picture. I bought the off-the-shoulder appliques dress as a birthday gift for my sister and she was so happy when she saw the evening dress. Your advice really helped me a lot. Thanks!
All my purchases were quickly handled and shipped as soon as possible. The merchandise received was as good as they say and better than expected:)
Thumbs up for this site!
I am very satisfied with my dress! It is beautifully tailored and fits me perfectly. The length fits well with my heels as well. Beautiful colours. Thank you very much! :)
I ordered a pair of work shoes (vans) off tidebuy. They had a sale on so I got 20% off and free shipping. Usually it takes a little while for things to arrive to my house as I'm in regional south australia, but this literally arrived the next day via courier, which was convenient as my work shoes broke the day before that! I was especially impressed that they had express shipping advertised as 2-3 business days and I got my parcel in less than 3days. Their customer service is great, products are fantastic are shipping times rule!
Tidebuy really gives me one good surprise and leave me the best impression of all the online shopping stores. Definately, I am sure that Tidebuy is great, cheaper price than any other stores, the items have good value + the good shipping. Sounds great and next time, I will buy some new items from there!
I just wanted to thank your company. I ordered my dress 3 days ago and it just arrived. Thank you so much for the prompt delivery; thank you so much for sending the right colour, style and size; and thank you so much for making my daughter happy! I will be recommending your company to everyone who wants a dress for a special occasion
I've placed my order one week before and I am worried about it because I have never bought from Tidebuy. I am wonder if it is safe. Wow, I got the call from the post office and the person said my package has reached here. I am so exciting and I can't wait to put on my new jacket. Very very bneautiful! Love tidebuy very much!
When I found a cute knitwear here at tidebuy which went for as low as 26 dollars, I then rejected my pre-order from a local shop. It was supposed to be 40 dollars in the shop, but the thing is they are just the same item. So this site caught my attention. I guess my local seller buys here and resells them or he has his own way of doing things. I love the knitwear. I would also add one more star on top for the customer service department.
This is a great online shop that I wish I had discovered earlier. I was very delighted with my Order from this store. It was very easy to track and I knew exactly which day it would arrive so that someone could be there to sign the delivery reception. I had sent an email and had received a very quick response.
Thoroughly impressed with the quality and delivery. This seller definitely takes its business very seriously.
I got my order much before the committed time span.
As per the quality of product is concerned, it is what you would have asked for. Design work is also good, will not get this product in other shops in this color. Can wear in function really good. Something new and fresh. So elegant and nice, love it:-)
Purchase 2 jeans on sale. Dispatched after 2 days and I actually got the very next day to my surprise! Great service and would definitely buy from tidebuy in the future.!
Absolutely love the customer services with Tidebuy! Anytime I have a question or a concern they are back to me so fast and are always helpful!
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
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