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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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Beautiful dress, and good customer services. Thank you.
This is wonderful. Order a size up. I wear it every week because it's flattering and comfortable!
Thank you so much for your wonderful customer service. It is so unusual today to deal with such a caring company especially one that is accessed online. My daughter loves the dress and is so grateful for the exchange. You will definitely be the first place we look the next time we need a dress for a special occasion.
Will definitely buy from here again! Customer service was excellent. The shipping was even better, my dress arrived in just two days! And the dress was just like in the picture.
They have awesome customer services and there is always someone available to chat and answer your questions. I could not be happier with the dress! I would recommend the site.
I love this top. Its well made and comfortable. Almost like wearing a little skirt and top!
Very nice, comfortable, nice material. I am european size 36-38 and I ordered size M by mistake, it looks like a thick fitted shirt instead of hoodie on me but it still looks great.
My dress is exactly like the picture, I ordered a size that was a little too big but apart from that it is great!
This is the best and my favorite dress store and i will always shop from here.
There were a few challenges getting the dress to me in time for my event. Despite that challenge, the dress fit perfectly and was absolutely gorgeous. The lady who did my alterations in length had worked for a wedding shop as a seamstress for over 30 years and was very impressed with the quality of the product, especially for the price. Customer Service was able to rectify any problems I had along the way. I am well pleased!
The dress is beautiful! The craftsmanship is superb! I cannot wait for my daughter to wear it to prom.
I am delighted with the quality of the workmanship. I admit to being very nervous about buying such an important dress on line (Mother of the Groom), but after this I will definately buy from this company again.
My dress is made outstanding, will be buying from here again for sure, was worried what it would turn out like, but its better then ever imagined, thank you so much its perfect, fits perfect, tremendous quality fabric. Totally and highly recommend, just allow over half a month to get it. But perfect...
شكرا على توصيل الطلب كان رائع مع قدير الشكر
I ordered Prom dress to be delivered to Nairobi Kenya it arrived within 4 working days. I had previously done live chat with a few customer service representatives before I ordered they checked availability and answered all questions I had before I placed my order. I highly recommend there service and quality of the dress I ordered.
I absolutely love this dress! The quality of the materials, and the workmanship is amazing! I wore this to a Black-tie affair, and received compliment-after-compliment! I will order from this Company as often as I can!
Excellent quality, fits exactly as the measurements states. Very very happy with the dress it has been made beautifully. Love it will be back to buy more amazing dresses!
Its very very beautiful. I'm so happy. I'm a plus size woman and I spent the whole day in stores, on-line looking for a beautiful dress in my size. A friend told me about this site and when I got my dress today I was in tears. Thank You! I have 3 friends who already made orders as well.
I received the dress just in time for the wedding of my cousin.My family and friends were amazed at the quality of the product. Marvellous.
tidebuy.com has quality dresses and very affordable prices thats all i can say about them.
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
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