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Tidebuy

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Tidebuy

3.5
tidebuy.com

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Tidebuy Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.

This summary is generated by AI, based on text from customer reviews

service
386
value
377
shipping
384
returns
299
quality
375

We monitor reviews for authenticity

India
1 review
1 helpful vote
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Great service great quality
February 23, 2015

The service I got from Tidebuy was great. Beginning with the ordering process which was simplified by the customer service and the dress finally came after a week. I checked and found out that it had been detailed well. I enjoyed buying from you…Cheers.

Date of experience: February 23, 2015
Norway
1 review
1 helpful vote
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Always the best
February 23, 2015

The experience I have had with the site has always been the best. The customer service is outstanding and they have a wonderful follow up. Every friction I encounter has always been solved. The designs I have bought over time are also great.

Date of experience: February 23, 2015
Switzerland
1 review
2 helpful votes
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An all rounded company
February 23, 2015

All departments, starting with the customer service, the tailoring and the shipping departments seem to work hand in hand to come up with quality designs shipped faster. I have always enjoyed their service. Thanks Tidebuy.

Date of experience: February 23, 2015
Iceland
1 review
1 helpful vote
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Fast and professional service
February 23, 2015

Tidebuy is amazing; they make the overall experience easy and fast. I love the speed, the discounts, the quality of products and the customer service offered.

Date of experience: February 23, 2015
Texas
1 review
1 helpful vote
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Great deals
February 23, 2015

Tidebuy offers the best shopping deals and fast shipping. It has greatly expanded my wardrobe. I have always received the exact orders a make.

Date of experience: February 23, 2015
Kenya
1 review
1 helpful vote
Follow vero n.
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I thank you so much for the beautiful dresses that my twin's daughters have just received. They are so delighted about your dresses! It suits perfectly,

Date of experience: February 23, 2015
Kenya
2 reviews
1 helpful vote
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Beaux draps
February 23, 2015

Merci pour toute l'aide et un excellent service à la clientèle. Je vais certainement acheter à nouveau avec Tidebuy.

Date of experience: February 23, 2015
Kenya
2 reviews
1 helpful vote
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Just to say thanks
February 23, 2015

I just wanted to express my thanks! Especially appreciate the excellent customer service which is increasingly difficult to find these days!

Date of experience: February 22, 2015
China
1 review
1 helpful vote
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Gratitude for the dress
February 23, 2015

I am just here to thank you for the dress and rate your wonderful service. It was worth buying from you. Thanks again,

Date of experience: February 22, 2015
China
1 review
1 helpful vote
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A satisfied buyer
February 23, 2015

Looking for the dress was very simple and even buying it was simpler. The shipment was quite fast as well. The dress fitted well too.

Date of experience: February 22, 2015
China
1 review
1 helpful vote
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A perfect experience
February 23, 2015

The dress was exactly what I had ordered. I was quite impressed with the fast handling and shipping. Thank you so much.

Date of experience: February 22, 2015
China
1 review
1 helpful vote
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Lovely experience
February 20, 2015

I got to enjoy all the services provided by the site when I was buying the company's uniform. I am so grateful because they accepted to sell as one, a bundle for 100 people which give more discount. The three dresses that had a problem were returned and replaced almost immediately.

Date of experience: February 20, 2015
Germany
1 review
0 helpful votes
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A full refund in two days!
February 19, 2015

I ordered two dresses from this site. Unfortunately, one of the dresses was a little bit bigger than expected. After taking pictures as instructed by the customer service Department, I managed to convince them and got my full refund for the dress in two days. They also paid for the return shipping of the dress that made a mistake. As for the other dress it was great and I still have it.

Date of experience: February 18, 2015
Kenya
3 reviews
1 helpful vote
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My favorite dress shop
February 18, 2015

It has taken me weeks of trying on dresses and research and I hadn't yet settled on the right dress but with tidebuy I could have chosen 5 dresses and been equally satisfied, I can't wait for the parcel to arrive now

Date of experience: February 17, 2015
Kenya
2 reviews
1 helpful vote
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I have always bought my dresses online from tidebuy for the past 3 years now and have always been satisfied with the level of service, website ease of access, convenience and the quality of the dresses.

Date of experience: February 15, 2015
Germany
1 review
1 helpful vote
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The order was quickly dispatched, 48 hours after ordering and received it 8 days later having been designed well.

Date of experience: February 13, 2015
Hong Kong
1 review
1 helpful vote
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I own a bridal shop
February 13, 2015

I own a bridal shop. I rent out wedding dresses and event dresses. One day rental is almost the same amount with the dresses here. Imagine how much profits I make because Tidebuy is my dress supplier. I have bought more than 100 dresses from the site and my shop is gaining popularity everyday.

Date of experience: February 12, 2015
Hong Kong
1 review
1 helpful vote
Follow Lauren C.
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It was by luck that google search brought me to tidebuy. I made an order because the dress I wanted was urgent. I paid for an expedited shipping so that it could make to me as fast as possible. The dress is stunningly perfected for Valentines day. I got it early this week which is timely for tomorrow.

Date of experience: February 12, 2015
Kenya
1 review
1 helpful vote
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The representatives all used their time and efforts to send an image of the dress in the color I was considering. So BIG thank you to the diligence of this staff and their promptness in this matter. Tidebuy you are so wonderfful.

Date of experience: February 12, 2015
China
1 review
1 helpful vote
Follow Katherin M.
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I am very much contented with my purchase from this site. I am really pleased with quality, price and the company, will definitely use again

Date of experience: February 12, 2015

From the business

Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


tidebuy.com
Founded in 2010
+90
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