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Tidebuy

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Tidebuy

3.5
tidebuy.com

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Tidebuy Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.

This summary is generated by AI, based on text from customer reviews

service
386
value
377
shipping
384
returns
299
quality
375

We monitor reviews for authenticity

TZ
1 review
0 helpful votes
Follow Agape P.
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I have been impressed with the quality and on time delivery of the two dresses I order from you. One thing make a good investigation of the shipment companies your using to send the parcels some they receive the parcel very early but with no convincing reason they make some delays and the charges are not convincing too.
Thank you.

Date of experience: July 21, 2015
Michigan
1 review
5 helpful votes
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Dresses
July 20, 2015

I have really enjoyed shopping and receiving my merchandise on tidebuy.com The only thing I would complain about would be their return policy. I have tried to return a dress that did not fit me but it came back to me and I haven't gotten a refund yet.

Date of experience: July 17, 2015
Egypt
2 reviews
2 helpful votes
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Amazing skirts
July 17, 2015

I just wanted to say that I love this lace wigs, honestly I was a little unhappy, because the shipping fee is expensive, but it arrived very quickly. The wigs I received just a little short than the picture, maybe my face was just a little tall, but I like it, it make me sexy, my husband likt i wear it, thanks.

Date of experience: July 14, 2015
India
1 review
1 helpful vote
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Best dresses
July 16, 2015

Really love the collection of dresses and accessories. Easy to use the site, choose and buy. My dress was delivered fast.

Date of experience: July 13, 2015
Switzerland
1 review
0 helpful votes
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My Order
July 16, 2015

I am very pleased with the appointment of Tidebuy.
The dresses all look great and the size was good.
I was also with questions always a quick response, excellent.
I recommend Tidebuy on..

Date of experience: July 13, 2015
AE
1 review
12 helpful votes
Follow Wesam A.
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Poor delivery, bad customer service, and no support to global languages while delivery.
Funny thing that the shipping company (China Post), will give you the ability to track your shipment along with full of Chinese characters with no way to translate to any other language.

Date of experience: July 11, 2015
tidebuy t. — Tidebuy Rep
over a year old

Dear customer,

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
We have sent you an email with top solution to your email address: Ran*****@yahoo.com. Please have a check and give us a confirmation back and we will try our best to help you out.
For any issues, you may also send us emails to our [email protected] or [email protected] with the title " your order number + your issue". Our Customer Service Team will handle it promptly and find the best solution for you.
Thank you for your time.
Best regards.
Tidebuy Team

Egypt
1 review
0 helpful votes
Follow MARWA T.
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My great dress
July 13, 2015

I got new dress in 12 days only and it is as picture exactly

Date of experience: July 10, 2015
Maryland
1 review
1 helpful vote
Follow Amber B.
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I will recommend TideBuy to anyone who is looking for top quality expensive looking wedding dress for a reasonable price. I purchase two of my wedding dresses from tidebuy.com and they are beautiful! They both look like I spent thousands of dollars on them. Also, the shipping was very fast. Costumer service was also amazing. Thank you Elaine from consumer service. I must have asked a million questions before buying my dress and she were very patient with me and responded to every email I sent them. I love everything about this site. I plan to continue shopping with them. Thank you tidebuy.com and Elaine for the wonderful online shopping experience.

Date of experience: July 7, 2015
DO
1 review
0 helpful votes
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Great Product
July 2, 2015

I am very happy with my bridesmaid dresses, the quality is excellent and the customer service is awesome

Date of experience: June 29, 2015
Indonesia
1 review
0 helpful votes
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Thanks Tidebuy.Com
June 27, 2015

Dear Sir/Madam,
I am glad with Tidebuy.Com. And I saw the Cuff Earring at Tidebuy website. I think there is no one OlShop sell Cuff Earring like Tidebuy.Com. Many models of Cuff Earrings.
And I ordered these cuff earrings:
-Delicate Little Flower with Crystal Women Ear Cuffs.
-Butterflies with Crystal Women Ear Cuffs(Price For a Pair).
-European Style Personalized Crystal Irregular Butterfly.

Now I already receive my Cuff Earrings. Many many happy to see them real not from photos of Cuff Earrings.
After receiving the package, I open and see my order, Cuff Earrings and wear on my ears. Cool!
I really really like these cuff earrings. Love them much. Cool! Nice!
Thanks Tidebuy.Com

Date of experience: June 24, 2015
Saudi Arabia
1 review
0 helpful votes
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My first experience with TideBuy
June 27, 2015

It was very good experience. The dresses were beautiful and the server was good

Date of experience: June 24, 2015
Saudi Arabia
1 review
1 helpful vote
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Good stuff
June 26, 2015

Excellent material, perfect fitting, fast shipping. Definitely buying again.

Date of experience: June 22, 2015
Egypt
1 review
0 helpful votes
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Lace wedding dress
June 23, 2015

I ordered my wedding dress on May 28 and i received it on june 17 it took me 3 weeks, the service was very good and the dress is great it's the same as the ne shown in the pic, the only negative feedback is about the packaging the need to improve it

Date of experience: June 20, 2015
TT
1 review
2 helpful votes
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Stunning dress
June 21, 2015

I absolutely love this dress. I received the wedding dress in 17days which is 2 weeks earlier than I expected. I'm 5ft, so the length has to adjust. I bought a size 12, my weight is 145lbs, it's a perfect fit. Thank you.

Date of experience: June 18, 2015
Botswana
1 review
1 helpful vote
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Exellent
June 21, 2015

I bought 2 wedding gowns for me and my sister last year. Everything was perfect and i was very satisfied

Date of experience: June 18, 2015
Philippines
1 review
0 helpful votes
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Party Dress Success
June 19, 2015

The sizing was accurate and the material very good for the purpose of its use. It was comfortable to wear. Very good value I'll certainly use this source my dress needs in the future.

Date of experience: June 16, 2015
GB
1 review
0 helpful votes
Follow Brendah F.
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Amazing website!
June 19, 2015

Tidebuy is a very good website and very recommended. I have only bought skirts or dresses but they are very cute, cheap and just as I expected. Beware, that the fabric is not the best quality, but for the prices they cost, it is very reasonable. In the beginning I was a bit skeptical, but now I have become a customer who have purchased items from their website several times. It is really nice!

Date of experience: June 16, 2015
Virginia
1 review
1 helpful vote
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I have been shopping with Tidebuy.com for a few times now and have found that they are really great. If u have a problem they bend backward to solve it and within a day it is solved and done. If all company's were like this, we would have no problems and I shall deal with them as long as possible.

Date of experience: June 16, 2015
Texas
1 review
1 helpful vote
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Nice experience
June 14, 2015

It was good. The items came on time and it was nearly the same descriptions. And the customer service was O. K.

Date of experience: June 11, 2015
Saudi Arabia
1 review
0 helpful votes
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Acknowledgements
June 12, 2015

Site privileged and very excellent clothing
And also handle excellent upscale
Dear brother of Jeremy
But there are some observations are as follows:
1 - are not taken to update the site or account in the case of shipping
2 - There are no communication from the shipping company in the event of arrival of goods in the last period
3. Does not have a Ward in some periods carrying cargo tracking

Date of experience: June 8, 2015

From the business

Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


tidebuy.com
Founded in 2010
+90
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