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The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over delayed deliveries, unfulfilled orders, and difficulties in obtaining refunds. Many reviews highlight a lack of reliable customer support, with claims of unresponsive communication and unfulfilled promises regarding refunds. While a few customers reported satisfaction with specific products, these positive experiences are overshadowed by widespread allegations of scams and poor quality. Overall, the feedback indicates a significant trust issue, suggesting potential buyers exercise caution and seek alternatives to avoid similar disappointments.
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High quality clothing. Great prices delivery was fast and I was kept updated about my delivery. Perfect love this website :)
I just love this company! They have always given me the best services when buying DRESS's easy return when needed no hassles... they are truly a good company with an easy website to get to and look at... come see yourself.
I do not know how to describe the thrill when they arrived this cipele. Jako I am satisfied that the beautiful
All the friends they want to have the same shoes as my
Thanks
Tidebuy is one of my favorite website to shop! Low prices and good quality… need I say more? Of course the shipping takes a longer time, but it’s worth it! Last time ordered some accessories, they all looked like the pictures and I got lots of compliments. I would definitely order again at Tidebuy!
I am satisfied and happy with the clothes i bought from your website,
They were affordable and had a unique style and the shipping cost was cheaper than the others. I had lots of compliments from my friends and families with the clothes i bought because they were unique.
It has so many awesome clothes! I can always find something that matches my style. And the prices are amazingly adequate and great. I’ve purchased stuff from this website before and I have no complaints-the shipping was on time, the items were just as described on the site.
I am very glad I stumbled upon Tidebuy.com! Their clothing is so cute and SO cheap. They offer multiple sales and coupon codes. I ordered 3 dresses and a bathingsuit from there and it got to my residence about a week and a half later. Everything I've ever had to contact customer service or their live chat services they have gotten back to me in a polite and timely manor. Will definitely be ordering from there again.
I found this page via Polyvore. Shoes are very affordable. I ordered one to see what will come. I am very satisfied. I plan to order a few pair of shoes. Choose and you TideBuy. It is a safe purchase!
A woman can only make you happy shoes. I enjoy them. With this page I've ordered because my friend recommended. Came quickly and I am very pleased and I. It is a plus size shoes. Although very high are we comfortable.
Choose and you TideBuy. It is a safe purchase!
Don t respect the delay. Bad quality, bad size and they say what you see it 's what you paid but in fact it s not true cause they's the taxes.
For exemple i bought (in live in France) 100€ and the taxes 33€. But you have then only when you recieved your packed then impossible to refused it and you must payed
I forget two dresses no recieved.
Really don't buy except if you want to loose your money
About the size i bought two jackets 2xxl. Once the arms are ok the other arrive half arm. But it's not they fault...
Tidebuy is the best place to shop online. They are reliable no need to be worried of loosing your money, if you are not setisfy with your porchas. I have been buying from here and am realy realy happy with thier service.
If you need good company here you go try Tidebuy with patience and you will always be happy with them. Just you need to be hornest costomer for them and everything will be fine for you and them as well. The good thing is they axcept return and refund you or they can refound you without retuning the product.
Am so happy that I got a chance to shop on Tidebuy, am very very satisfied with the orders I have placed so far. I would recommend shopping on Tidebuy to my friends as well. So many choices at such a low price.
I love this site for affordable clothing. I shop many categories from current trends to vintage. I have never bee disappointed with the selection, ordering ease, or shipping. The quality of the items is great!
I ordered Tidebuy, twice last month. The items are high quality and are the same as in Fig. Once I had a problem, but customer service contacted me immediately after reading my review and correct the issue immediately. They were in touch with me through the whole process with questions about my initial order. I would order from them again.
I order a few packages a few weeks before Christmas. At the beginning they said it would take 2-3 days, then they told me that I received the packages when it isn't true. They did not take me any serious until I wrote a previous comment in here. A few days ago Irene from the customer service department sent me an email asking if I was satisfied with the order. I sent her an email back saying that I haven't received them yet and I haven't heard anything from her until today. It has been over one month and a half since I payed for the packages that were supposed to be for Christmas and I am still waiting for them. Do NOT buy from Tidebuy!
Dear Patricio,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.Our representative has emailed you for your order, please kindly pay attention to your mail box and send a reply. Also, we hope that we can work together to solve your problems and your cooperation would be highly appreciated. If you have any questions, please feel free to let us know at [email protected] or [email protected] with the title " Order ID+your issue".
Have a nice day.
Best wishes,
Tidebuy Team
It's a wonderful shop! WOW! Fantastic service, beautiful shoes and reasonable prices! What more could you want? Love Love Love this site!
The products are like picture and the shipping service are very perfect. I got my order in pure perfect timing then I realize that TideBuy is best online shopping portal.
Good shopping experience made me think I should give a high score!
I order a pair of heels from tidebuy on 01/12/2015, I just received it 15/12/2015, wow... the color and the design 100% the same as their picture, i wore it last night to my party, my friends all love it, it's really a nice online shopping site, thank you, will come to you again.
My experience with Tidebuy has been all positive. The prices are great, the shipping rates were reasonable, and the items are as described!
It was my first buy from Tidebuy and i was absolutely satisfied! The items arrived earlier than expected and were as exactly described! I would buy again and recommend it to my friends!
One thing i like the most of tidebuy is their customer service. They are always ready to help/ answer any question you have. I order a lot of wedding items and they are cheap, but look very expensive. Especially the material is amazing.
You can truly trust them with your purchase and not have to worry that it arrives wrong.
Answer: Hi everyone who used Tidebuy Please help! I had very bad experience with www.tidebuy.com You can file a complaint at http://www.ic3.gov it's a The Internet Crime Complaint Center. I posted comments on Tidebuy Facebook page and they blocked me and remover all comments Please help spread the word about this company. Together we can stop this bad business Sincerely, Natalya
Answer: Dear friend, Thanks for your question and so sorry for the problems happened on you. I gave informed your questions to our manager and our representative has emailed you for your order, please kindly pay attention to your mail box.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Hi, dear Jennifer, Thanks for your question. I've informed your questions to our manager and you will get the reply shortly, please pay attention to ur mail box.If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Hi, dear Fatima, Thanks for your question. We are a site with good reputation and we have a huge amount of customers around the world. And they all speak highly of us. You could feel free to order and of course, if you need in urgent, you could tell us. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear Naydu, Thanks for your question here. For the shipping, expedited shipping would be about 2-5 days to get it; standard shipping would be 4-8 days and the super saving would be around 30 days. Hope that you could understand. Also, after you placed your order, we need to proceed it and the total time for you to get it would be processing time plus shipping time. You could see the processing time below your item on our site. If you have any other questions, you can also go to our live chat or mail us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. And would u please let me know your order number so that I can check for you?: And you can also write to [email protected] or [email protected]. Have a nice day. Best Regards, Tidebuy Team
Answer: Dear sanss, Thanks for your question. The expedited shipping is the fastest shipping method, which takes 2-5 days and the standard shipping takes 4-8 days, the super saving is slower than others. And you can see the items processing time on the page of the products you need. If you have any questions, please feel free to write us at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy team
Answer: Dear Hafsa, I am glad to hear your question here. Please don't worry about this. We would discuss with our logistics and try our best to avoid this. You can feel free to place your order. Also, if you are willing to choose the super saving shipping method, there would be no possibility to pay tax. Hope my answer would be helpful for you.If you have any questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day, Best regards, Tidebuy Team
Answer: Dear friend, Thanks for your question here. We have lots of customers around the world and they all speak highly of our products. If you want to order your wedding dress, please order them in advance.If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Answer: Thanks for your question here. The shipping time depends on the shipping method you chose. The standard shipping will be 4-8 days, the expedited shipping will be 2-5 days, the super saving will be slower than others. Also, you can see the processing time for the items you order on our site. And the total time would be processing time plus shipping time after you ordered. Gengeally, after you placed an order, we will take our time to prepare for you, which will be very fast. If you have any questions, you can also write to [email protected] or [email protected]. Have a nice day. Best regards, Tidebuy Team
Visual enjoyment for all. But wearing the best for yourself, focus just on you.
Here are wedding dresses of all kinds, all sizes and all styles.


Dear customer,
Thanks for your review here and we are so sorry that we didn't satisfy your expectations. We've reflected your problem to your exclusive customer service on our side, and they will contact with you as soon as possible. Thanks for your cooperation.
Have a nice day!
Best Regards,
Tidebuy Team