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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
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I sent on the site to check prices to an upcoming event. I had not entered my credit card info so I knew that nothing bad could happen. I WAS WRONG. I clicked a button to find out what the total would be for the 4 tickets I had selected, to my amazement the site went on to purchase the tickets. Almost $1000.00 USD. I have no idea how they obtainedy new cars info because the last time I used the site was before I recently received a new card and # from the CC company. To my dismay, the site made the purchase. I immediately contacted Tick Pick (within 15 minutes) to explain the error. I was informed they have a "no refund or cancellation" policy and that I could resell the tickets! I asked for a supervisor and was told again the same information.
Stay away from these crooks.
Thank you Jack S, but your words are somewhat hollow. I am attaching an email response from the support center. This reply is from YOU. It states that Tick Pick will give me a CREDIT? It was an error on a site that is set up in a predatory fashion. No confirmation of the purchase, just goes straight on to purchase the tickets. Furthermore, your company had no way of even having my new credit card info. Somehow Tick Pick mined that info from MasterCard.
You want to give a credit where youve already made your money, then sell the tickets to make more $$!
This is ridiculous. I called the help line less than 30 minutes after the erroneous purchase.
Again people... STAY AWAY FROM THESE CROOKS.
LM
Saw an ad for this website and it delivered everything they promised and more!
Wouldn't price match with their guarantee 110% lowest price 36 minutes after purchasing tickets. Check other venders prior to purchase
Wanted some tickets day of, and it was so easy! Nice to know all in pricing without having to checkout first. Got my tickets sent to me electronically about 20 minutes after I purchased them. Will buy from TickPick again!
Exciting experience with my mom, would love to do it again
It's easy to navigate, offer good prices, support is good and overall good!
Had a great time. Even though we lost. Music and entertainment was great. More expensive than I remember Avs being. Still fun
Decided to go to the concert a few hours before the show, found very good seats at a great price, possibly below face value. I appreciate that the price listed is inclusive of all fees. My only improvement is I wish they would show you the actual seats instead of just the row. Luckily they ended up being the best seats in the row!
Purchases NY Yankee tickets through your site. Not only did I get the best seats but price was on point too! Super happy with my purchase! Will be using this platform again.
I saved money ordering from Tick Pick and we enjoyed great seats and a great experience at opening day!
So nice to buy event tickets (Mavs v. Rockets) and have the total price be real close to the advertised price. I don't mind paying, thanks TickPick for being straightforward and not playing games with folks!
I bought my ticket, but couldn't go to that date so i was able to resell it on tickpick and buy ANOTHER ticket for a different date (and a better seat!) the ticket came immediately, was the lowest price of any resale site, and i got a promo code to use on it! Tickpick is the best
Great experience with Tick Pick! Great seat, reasonable price and excellent, prompt service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members