Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Definitely I will use it again
Very easy to buy and tickets are transferable.
Once I purchase the tickets, they did not get delivered via email until an hour and a half after the show started. We missed all of the opening acts, but we're still able to make the headliner. Waiting on a response from TickPick or some sort of credit.
Looked at 5 different sites with all about the same pricing when I stumbled upon Tickpick. Having never heard of it before I was skeptical about the site but saw it was backed by MLB. I was able to find the exact same area I had been looking at for around 30$ per ticket less. The decision was a no brainer. Ordered the tickets and they were in my email 3 days before the event. Highly highly recommend this site for anyone looking for a great seat at a great cost whatever the event may be.
New kids on the block are back with an 80s /90s inspired neon summer party with all their classics hits and a ton of new ones! Jon even sings!
Great way of getting tickets very fluid no problems
I've never ordered tickets from any app but it was very easy. Loved that it did not charge fees. Will definitely be using this app again.
Amazing show, we had a great time and would definitely do it again.
First time using Tick pick and I will be using it on the future for sure.
Super easy experience and was able to get cheap tickets. The venue was great and the show was top 3. I love tickpick. Always my first choice over other inflated resell websites that overcharge sellers and buyers with insane fees.
Amazing! From getting my tickets to the show itself! But after all HARDY it's just awesome!
Great experience. Quick, easy, and no hidden fees as stated.
I was the best price I found online for those tickets! I will definitely buy more from them in the future.
It definitely was a great experience and show. Which, I coordinated as a birthday gift surprise for my girlfriend's birthday.
Chris brown is a PHENOMENAL PERFORMER OVERALL. DJ Fresh & crew did a amazing job entertaining the crowd it was like a R& B party before the concert started. All of Chris browns dancers omg amazing work overall. HANDS DOWN THE BEST SHOW IVE SEEN
Thanks to TickPick, we were able to score 2 day-of-the-show tix at a great price. Bonnie Raitt is a national treasure and her voice and guitar playing were as good as ever
This was my first experience with TickPick and had read some reviews and nervous to try it. I saw the same tickets on Ticketmaster for $10 more because of fees. TickPick saved us $20 for two tickets. Everything went very smoothly. After I purchased on the app, I got a confirmation email, then later that same day I got an email that the tickets were ready to be transferred into my Ticketmaster app. I transferred the tickets very easily and no problems getting into the concert.
I will definitely try it again!
Love it we had a good time! I'm glad I found this app I will be purchasing all my event tickets on through here!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.

