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TickPick

4.8

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From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.


tickpick.com
Founded in 2011
New York City, NY, United States
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TickPick Reviews Summary

TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Loved our seats
July 6, 2025

Found great tickets at an affordable price! This was our first game as a family. The transaction was fast and downloading the tickets onto Apple wallet was easy!

Date of experience: June 26, 2025
North Carolina
1 review
0 helpful votes
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Although the heat was brutal and some got sick, we were able to have a great time especially because our seats were club level and had AC just steps away from our seats, our own vending and seating area indoors! Will definitely use tick pick again for a great price for great seats! Nationals Park needs to do better to take care of other concert goers that were neglected by staff due to the heat. But Not stray kids fault or Tick Pick. Stray kids were incredible! Will definitely see them again but not in an outdoor park during the summer!

Date of experience: June 23, 2025
Illinois
1 review
0 helpful votes
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Great experience
July 6, 2025

I had never used TickPick before and wasn't sure about it. After using it I will for sure be returning to buy tickets to future events!

Date of experience: June 23, 2025
California
1 review
0 helpful votes
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Last-Minute Baseball Game
July 6, 2025

I was in town visiting family and realized the team was playing home games at the same time as my trip. I found tickets that fit my budget, and they arrived overnight in my Ballpark app. I had no trouble using them at the ticket entrance the next day. We even had empty seats to our left, giving us extra room to spread out.

Date of experience: June 21, 2025
Florida
1 review
0 helpful votes
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Why pay retail
July 5, 2025

I wanted to bring my daughter to a last minute Tampa Bay Rays game. This time last year, we'd head to the Trop and get good seats cheap. Now that the Rays are in Tampa, prices have gone off the chart. I was reminded of Tick Pick ane found the seats I wanted at the price I wanted. Literally, the Rays wanted over a hundred bucks each for tickets I got on TickPick for 22 each... and no hidden fees!
I love and will always use TickPick!

Date of experience: June 25, 2025
Georgia
1 review
0 helpful votes
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Seemed to good to be true
July 5, 2025

Great seats, great price! Only negative was the transfer link felt very suspicious. This being my first time I was very hesitant. Did not make me feel any better when there wasn't anything online talking about this kind of link outside of a Reddit.

Date of experience: June 25, 2025
California
1 review
0 helpful votes
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I kept searching on TM for the same event and the prices would not even compare to TP. I ended up saving close to 30% by buying here. The delivery of the Txs was also prompt and safe.

Date of experience: June 21, 2025
Switzerland
1 review
0 helpful votes
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All worked well.
July 5, 2025

It all worked well. However, it would be nice to have received the tickets a bit more in advance of the event.

Date of experience: June 25, 2025
Virginia
1 review
0 helpful votes
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1st time user
July 4, 2025

This is the first time we have used TickPick and we were skeptical, but it was a wonderful experience and we saved over $200 a ticket. We will definitely use again.

Date of experience: June 24, 2025
Virginia
2 reviews
0 helpful votes
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Smooth, Hassle-Free Experience
July 4, 2025

I had a great experience purchasing tickets through TickPick. The process was fast, easy to navigate, and completely transparent, no hidden fees or surprises. I received my tickets quickly and had no issues using them at the event. Everything went exactly as expected. I would definitely use TickPick again and highly recommend it to others.

Date of experience: June 24, 2025
Virginia
1 review
0 helpful votes
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Great tickets
June 26, 2025

Experience was amazing. From the price of tickets for the seats we had, to the show itself... *chefs kiss*

Date of experience: June 16, 2025
Virginia
1 review
0 helpful votes
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2025 F1 Montreal GP
June 26, 2025

Great experience! Very nervous to spend such an amount buying resell tickets but with 5 days before the event, this was my only option. What will make me use TickPick again was that with the tickets starting Friday and a notice that I'd receive them at the latest of Thursday, I received them on Tuesday, allowing me complete peace of mind to make the trek from Toronto to Montreal, knowing my tickets would get me in.

Date of experience: June 16, 2025
Virginia
1 review
0 helpful votes
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I'm 6'7" tall and my guests were both over 6'4". I specifically chose seats as displayed on the seating chat, that had only 5 seats in the row and the seats were marked 1, 3, 5. I purchased those tickets in order to provide sufficient leg room for the 3 of us. When we arrived at the theatre, the seats were all together in a row that contained 15 seats and there was no legroom at all given our height. I was totally disappointed and we were all uncomfortable the entire show. I would like to either get a refund of complimentary tickets for an upcoming show.

Date of experience: June 15, 2025
Virginia
1 review
0 helpful votes
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Amazing experience
June 25, 2025

All was perfect! We got our tickets 3 days before the event, I added them to my wallet and voila! Amazing experience

Date of experience: June 15, 2025
Virginia
1 review
0 helpful votes
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Too much uncertainty
June 25, 2025

I purchased my tickets the day before the show I was attending. I received an email from Tick Pick saying that my tickets were delivered through a Ticketmaster transfer that I hadn't received. I reached out to TickPick support and they said they would ask the seller to send them again. I then received a private email from the seller saying that they couldn't get the transfer to work and that I could buy the tickets again on Ticketmaster if I wanted them. I sent multiple follow up messages to TickPick support and eventually got my tickets, but by then it was only a few hours until the show started and I had been stressed about it all day. I would not recommend using TickPick at all; there are so many other more reliable ways to get tickets to events.

Date of experience: June 15, 2025
Jack S. — TickPick Rep
9 months ago

Thank you for taking the time to share your experience. We're truly sorry for the stress and inconvenience this caused, especially so close to your event. That’s not the experience we want for our customers.

To clarify, the seller should not have contacted you directly. This violates our privacy policy, and we’re addressing that internally to help prevent it from happening again.

The seller did reach out to us at the time to let us know they were having trouble with the Ticketmaster transfer and were working to resolve it. They also contacted Ticketmaster directly, and we monitored the situation closely throughout. While we're glad the issue was ultimately resolved and the tickets were delivered, we completely understand your frustration with the timing.

We appreciate your feedback and are always working to improve the process for our customers.

Virginia
1 review
0 helpful votes
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Best birthday ever
June 24, 2025

Everything was so easy and the best experience. I hope to go to another concert soon using tick pick.

Date of experience: June 14, 2025
Virginia
1 review
0 helpful votes
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Great Experience
June 24, 2025

The app was easy to use to purchase the tickets. The tickets were a great price for awesome seats and it was a great game.

Date of experience: June 13, 2025
Virginia
1 review
0 helpful votes
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Thought it was a scam!
June 23, 2025

I am so pleasantly surprised over the ease and price of the tickets from this app! I seriously thought it was a scam, it was so easy. Too easy! And $200 cheaper than ticker master. Will never use a different app!

Date of experience: June 13, 2025
Virginia
1 review
0 helpful votes
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My 10th Mets game of the season
June 23, 2025

It was a wonderful experience. Great game, great food and I was on the Jumbotron 4 times so it was an amazing ballgame!

Date of experience: June 13, 2025
Virginia
1 review
0 helpful votes
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Lil baby concert
June 23, 2025

We had a great, and gun experience at the lil baby concert everything was well put together. We was lit in Miami!

Date of experience: June 13, 2025