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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
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This company is absolutely horrible. Avoid using them at all costs.
You might save a tiny bit compared to other scalper agencies, but God help you if something goes wrong with your order. Their customer service is non-existent. If you're able to get any response from them all, it will a bull$#*! canned response.
Use StubHub or just about anyone else.
Our event was cancelled and I wasn't aware of this until I saw that they had already refunded my whole order.
I had a great experience on tickpick and the new Q&A talks are so interesting. Cannot wait to join again.
Hi John,
Thank you so much for the opportunity and for taking the time out to write about your experience with us.
Found this service to be very competitive, sometimes difficult to obtain tickets, especially the first year, then software improved
Hi Jim,
This is great to hear! Thank you so much for leaving this great review!
Hi Jen,
Thank you so much for the great review and for the feedback on the app!
I've used TickPick a number of times and feel great about the serivce as one should. All fees are upfront and communication if there's an isse or question are the best. I stopped using another site for the exact opposite results of another site.
Keep up the high level of service!
Hi J R,
This is great to hear! Thank you so much for leaving this great review and for giving us an opportunity!
Every transaction has been great in my experience with TickPick. Had a problem once with ticket download, was taken care of within minutes.
Hi Jesse,
Thank you so much for the great review and for the feedback on the app!
I wasn't able to attend any future dates for this concert and event bright was very responsive and refunded my request
Hi Jessica,
Thank you so much for the great review, we sincerely appreciate it!
Hi Jeff,
Glad to hear you had a great experience! Thank you so much for leaving this great review and giving us an opportunity!
Been using tickpick for a few years now, never had any issues, always happy with purchases
Hi Gina,
Thank you so much for leaving this great review and for giving us an opportunity!
I have had nothing but great experiences with buying tickets on this tickpick.
Hi Peter,
Thank you so much for leaving this great review and for giving us an opportunity!
I purchased concert tickets months ago. Due to covid-19 the concert was cancelled. I was told it would take up to 30 days to get a refund. What company takes 30 days to give someone their money back. I have yet to receive my refund. I will not use this company again neither will I recommend this company to anyone. Please use other companies. I've used others and gave this one a try and I will never use them again. Like really, 30 days for a refund and I still haven't received mine.
Have used several times for tickets and I love never having to pay taxes and fees. What you see is what you pay.
Kenny Chesney concert was scheduled May 9,2020 in Tampa Florida, I purchased 8 tickets from TickPick in February 2020. The concert has been rescheduled to May 1,2021 due to COVID 19. We are not available on that date next year to travel to Tampa for the concert. TickPick will not refund the 8 tickets. The COVID-19 issue is not typical, I experienced first-hand how other companies put the customer first during this difficult time. Not TickPick, no refunds. Do not use TickPick to purchase tickets. During a very unusual time, TickPick will not consider the customer. Horrible experience.
Poor, nothing else to say, 50 words is too many, nothing else to say
Hi Greg,
Glad to hear you had a great experience! Thank you so much for leaving this great review and for giving us an opportunity!
Easy to use, transparent pricing, and zero complaints.
Hi Andy,
Thank you so much for the great review, we sincerely appreciate it!
I found TickPick a couple of years ago while trying to buy tickets for a last minute concert. I have never heard of them before and wasn't sure if it was legit or not. But let me tell you, for the past couple years I have been using then and I will never purchase tickets anywhere else. TickPick is very much legit and they have the nicest people behind it! If you ever have any questions about your tickets they are happy to help and the tickets are always such a good price because they have no fees! I used to look at Seatgeek, Vivid Seats, Ticketmaster, Gameday for concerts and hockey games and ever since I found TickPick I don't need to look anywhere else! If you EVER need tickets for any kind of event they are the place to get tickets from!
Hi Hayley,
This is great to hear! Thank you for giving us an opportunity and for leaving this great review.
Great results. I like no hidden fees. Better than other services
Hi George,
Thank you so much for leaving this great review and for giving us an opportunity!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jayme,
Thank you for taking out the time to write a review, we appreciate you!