TickPickReviews 5,081

I purchased tickets to the Morgan wallen and friends concert and the day before morgan wallen dropped out and the venue still didn't cancel the concert and replaced him with Jason aldean. I didn't want to see Jason aldean and TickPick contacted the person I purchased the tickets from off their website and asked if I could return them. So I got my $900 back the day before and I was sure I wasn't going to! Really nice of them to let me do that.

Purchased tickets. The day of the event the purchase was cancelled. I was already there and had to purchase worse seats for twice the price 45 minutes before. Needless to say this was a terrible experience. NEVER again!

Bought five expensive tickets to tedeschi trucks band and order was confirmed and money taken off my credit card and then find out late the next morning that they sold the tickets to someone else and that I'm just screwed out of my concert that I've already told everyone and planned. I wouldn't trust this company with anything anymore. Totally unsatisfactory results

They took my charge card and refused to refund an hour after purchase. They don't charge fees they just increase their ticket price. They hacked into my Ticketmaster account without my permission. I'm out $1,000 for tickets I can't use and wonder if they are even valid.

TrickPick cannot guarantee your purchase. They have no accountability, no email confirmations in place to make sure your sending and receiving your purchased tickets. Customer service is a joke. I will plaster this on every social media site I can.

Reached out to customer service asap as I accidentally confirmed a sale that I could not fulfill. I requested that they cancel the sale and reimburse the person trying to buy my tickets. Instead, they charged me 200% the cost of the tickets I was selling and were extremely unhelpful in the process. Highly discourage using this site, it's hard to navigate, easy to make an error, and overall does not compare to other ticket selling platforms!

I ordered tickets a week ago. I picked section 106 row H. The day of the event they say tickets are not available and offer cheaper seats for the same amount of money. Then I look at their site and I see two tickets in section 106 row H for sale at $4 more per seat.
Seems to me like they want to charge me more for the seats a week later. Not a very reputable thing to do. I don't know how common this is, but they only have a 2 star rating.
They want a proof of purchase but will only take a photo.
TickPickOrder DetailsYour tickets are 100% covered by TickPick's BuyerTrust Guarantee.
Order # *******. I don't have a photo of it nor am I willing to go to the trouble.

I bought tickets 2 weeks in advance for Taylor Swift concert and did not receive them. I was told to wait till an hour before the event to see if I would get them and I never did. So I then was on the phone for an hour trying to get replacement. I finally got replacement tickets but only a few mins before the event began. THIS IS THE MOST STRESSFUL AND FRUSTRATING THING THAT I HAVE EVER BEEN THROUGH! THEY TELL ME THAT THEY GAVE THE SELLER A DEADLINE OF 11am the DAY of the event and then tell me that it wasn't actually set and I I have to WAIT TILL AN HOUR BEFORE. WILL NEVER USE THIS SERVICE AND COMPANY AGAIN. PLEASE DO NOT USE THEM. It will only give you gray hairs.

Finding my tickets through TickPick was amazing. The price you see is what you're charged. Awesome!

When I first learned about Tick Pick, I was so excited about this APP that doesn't charge fees. I was so excited that I bought tickets for 4 different concerts. When it came time for my first concert that I was supposed to go to the seller never came through with the tickets that I was supposed to get the day before the concert (mind you by this time tickets were more expensive than when I bought them). I called Tick Pick and told them my situation and they offered me replaceable tickets where I would be sitting behind the stage and wouldn't be able to see anything as far as the band goes. I told them I wouldn't be able to see anything and wasn't happy with those. They ended up replacing my tickets with seats that were further out. It was either that or a refund and miss out on my all-time favorite band (because tickets have gone way up at this point to repurchase tickets). I mentioned that they were supposed to give me comparable tickets as far as where I was originally supposed to sit, and she said no we go by comparable price and like I said tickets had gone way up by that time. Not a happy camper at this point. If you use Tick Pick you will be taking a chance at not getting the actual seats you purchased and end up with crappier seats. I don't recommend them unless you are willing to take that chance. The concert is tonight and supposed to be feeling excited but feeling very disappointed and bummed.

Bought and was charged for concert tickets. Was then sent email that the "seller" no longer has the tickets and was given a refund. Refund takes 7 business days to credit my account and concert is a week away. Then went back on their site and saw the exact same tickets listed again, but for $100 more. Hundreds of the same complaints. Now I can't go to the concert because I won't have my refund in time to buy new tickets. Never use! Check their reviews. They pull this scam constantly. Should've done my research.