Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Got good value tickets for the US Open and tickets were as advertised. Easy transfer. Whole experience was very good!
Easy purchasing process and great prices definitely my #1 go to for when looking for tickets
Buying our tickets through TickPick was great, everything was easy and smooth. I especially appreciate the all inclusive ticket price feature.
I have been purchasing tickets online for several years now and Tickpicks.com is now my absolute go to. It is by far the best ticket site online. The other sites have really taken advantage of the consumer with the exorbitant fees they are charging. Stupid once, shame on you, stupid twice shame on me. Never again. Tickpicks.com is the smart choice if you need tickets in a pinch.
We love purchasing our ticket events here,always have the best prices & never had an issue with the app of tickets
I had been looking for tickets on the main sites for about 3 weeks. Tickets would rarely go down and would mostly go up and fees were in the $100s, essentially a third of the price of the ticket. TickPick was the cheapest and easiest option.
It was amazing. Great atmosphere. One of the best events I've ever been too.
Our seats were phenomenal and the crowds were amazing! Such a fun experience and we had the time of our lives, thank you so very much for the opportunity. We will definitely do it again!
My family and I had a great time at the game. We didn't have any issues when presenting our tickets on the phone. We were able to enjoy ourselves without any problems.
The easiest way to order tickets without confusion. I will come to this site all the time now.
Really appreciate having price listed being the actual price. No added fees to surprise at checkout. Keep up the good work!
I am a Los Angeles Dodgers fan… But even more an Atlanta Braves fan. I had a great afternoon at the stadium and a wonderful seat behind home plate. My team did not win but all things considered. It was a great day. My only complaint was about one annoying Dodger fan who cursed throughout the entire game, and was quite drunk. Otherwise, it was a great day. Glad I made the effort.
Love the all-in pricing. I received the notifications that the tickets were delivered through AXS. Once I had the app, the tickets were right there. All 4 tickets on one QR code made entering the venue a breeze.
You can't beat the prices you get with TickPick. The only thing that I would like to see is the available seat numbers. For example I am buying four seats in for 4 section 127. It would be awesome to be able to see which seats they are actually in.
Superb!
Quick confirmation of ticket purchase.
Almost immediately had tickets put into MLB app.
Made it easy to transfer a ticket to one of the people meeting us inside the stadium.
Did I mention no massive markups?
More purchases to come for sure!
A smooth perfect transaction. No issues, no problems and no fees like Ticketmaster has.
Will definitely use Tick Pick again!
I was scared since it was my first experience with tick picks but all went smoothly. I did get th ticket for the concert the day before but all was set ahead of time. The tickets were legit through Ticketmaster
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.

