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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
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Loved how easy it was to search and buy tickets. Transferred within an hour. Had to download MLB app to get but instructions were great.
Got the tickets very fast at a great price and the instructions were very clear. Will definitely use them and recommend them again.
First time using tickpick and experience was great! We had a little problem with bar code not showing yet on tickets, called spoke to a someone at tickpick and it was resolved within an hour. Will definitely use again.
Highly recommend this app! I've used it all over and it's always work out great and the prices are very good!
Mets game was amazing. 7-4 win, and a free hockey jersey! I surely plan to use TickPick for another Met's game soon.
The ticket experience was great! It's nice to see the cost of a ticket upfront with no hidden fees.
Tickets to Sunday Night Football were not only great seats, but were cheaper than every other platform.
Will only buy from TickPick going forward.
Had a nice time with my son at the Dodgers game vs San Diego. And we won great job Dodgers.
Definitely among the top three shows I've ever been to
Thanks you so much for the tickets even though I bought at last minute
Bengals vs Cleveland
Owsome the Dawg Pound was Crazy it was a great experience even with the lost.
Who Dey...
We had an awesome time.the price and seats were great
It has been one of the best seats to date! Where we like to sit.
Hopefully will get to experience those other seats that include food, that would be an experience
Getting tickets to see Eric Clapton was easy and with no fees is the way to go! Easy to get them in the Ticketmaster app and had a great time at the show!
I got a great deal, tickets were legit and emailed to me in a timely manner. I did reach out to customer service to ensure I would not be scammed and the customer service was also great. I was reassured I would not be scammed!
Bought tickets to the first game of the season Browns vs Bengals, only bummer was not knowing exactly which seat we had until the day before the event. Game was on 9-10 and we were not able to physically see our tickets unti 9-9 that just made it hard to coordinate with the others we were going with to be able to get seats together ordering separately.
I've been using tickpick for many years. It's the cheapest ticket provider by far. Transactions are flawless
Tickets were transferred within 10 minutes. App is very user friendly
TickPick is my new go to! We saw Band of Horses in Tempe AZ. Best price we could find online
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.

