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TickPick

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.


tickpick.com
Founded in 2011
New York City, NY, United States
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TickPick Reviews Summary

TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Fantastic customer service!
November 15, 2023

First time buyer and seller. Fantastic experience! Had to call several times for help and could not have been happier. I would definitely recommend using tick pick!

Date of experience: November 15, 2023
Texas
1 review
0 helpful votes
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Top
November 15, 2023

A very good experience easy to take tickets I recommend this incredible application!

Date of experience: November 15, 2023
New York
1 review
0 helpful votes
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No service fees
November 15, 2023

The price was great. What it said is what it was at the end of check out.

Date of experience: November 15, 2023
Florida
1 review
0 helpful votes
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Donut Wheel
November 15, 2023

The tickets worked! The app works as well. I was able to purchase tickets and they weren't even fake.

Date of experience: November 15, 2023
Arizona
1 review
0 helpful votes
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Just used TickPick to purchase tickets to the Arizona Cardinals game. Finally a site that gives you all the prices up front, with no hidden last minute fees at checkout. It was seamless and got the tickets emailed to me in minutes. Highly recommend.

Date of experience: November 15, 2023
Texas
1 review
0 helpful votes
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Fair experience
November 15, 2023

I wish the tickets were processed a bit faster. We had to wait at the ticket line for 30 minutes. Before the tickets were accessible to my app. Which was a little frustrating. Other than that it was a great experience.

TickPick attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2023
Virginia
2 reviews
0 helpful votes
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Dallas Cowboys Game
November 15, 2023

Overall great experience! Beautiful stadium! Great seats. Mobile tickets were flawless for entry and will continue to use this service for all my extracurricular activities.

Date of experience: November 15, 2023
New Mexico
1 review
0 helpful votes
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Excellent
November 15, 2023

I had a great time fans was amazing i wasnt from there from atlanta and showed hospitality it was amazing

Date of experience: November 15, 2023
Minnesota
1 review
0 helpful votes
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Great Experience
November 15, 2023

Fees are killer with so many of these sites. TickPick had low fees which is why I chose to use them for this event, and will most likely use in the future too!

Date of experience: November 15, 2023
Arizona
1 review
0 helpful votes
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LET'S GO CARDINALS
November 15, 2023

I love the excitement of State Farm Stadium!
I purchased this ticket to bring my cousin to her first NFL Game!
WHAT A GAME!
GO CARDINALS!

Date of experience: November 15, 2023
Florida
1 review
0 helpful votes
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Great show
November 15, 2023

The openers, dennylove and Lou Lou were amazing and I almost wanted them to be on stage longer before Chris Delia. The show was great. Personalities were great and the jokes actually made me laugh. This was my first comedy show.

Date of experience: November 15, 2023
Florida
1 review
0 helpful votes
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Great service
November 15, 2023

We were able to get great seats without all of the extra fees that other sites add.

Date of experience: November 15, 2023
California
1 review
0 helpful votes
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Pick and Save
November 15, 2023

The app was great and convenient, I love that you don't pay service fees.

Date of experience: November 15, 2023
New York
2 reviews
0 helpful votes
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Easy Experience
November 15, 2023

Bought tickets last minute to go to a hockey game with a friend and got cheap tickets through the app. Was an easy process.

Date of experience: November 15, 2023
Florida
1 review
0 helpful votes
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Straight forward transaction
November 15, 2023

Very easy from beginning to end. The best thing about Tick Pick is there aren't any hidden fees at check out.

Date of experience: November 15, 2023
Ohio
1 review
0 helpful votes
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Sweet seats
November 15, 2023

Kids loved it got videos of hubbard in Hilton throwing passes with them and autographs

Date of experience: November 15, 2023
Texas
1 review
0 helpful votes
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Great Experience with Ease of Access!
November 15, 2023

The Event was amazing! Went to my first Cowboys-Giants game on Sunday evening and it was awesome! The tickets were quick and easy to buy with barely any hoopla fees and jumping through hoops of the transactions. It was such an easy transaction for me that I am going to start using this for all the events I go to!

Date of experience: November 15, 2023
Texas
1 review
0 helpful votes
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Great Seats, Great Value
November 15, 2023

So glad I stumbled across TickPick! We shopped around multiple secondary market sites l, and TickPick was easily the most affordable. Their seat preview exactly matched our view, and after purchasing, we had them in our inbox within an hour. We've already purchased tickets to our next event using TickPick. Would highly recommend!

Date of experience: November 15, 2023
California
1 review
0 helpful votes
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Works Great
November 15, 2023

Easy to use, with no added fees. If you have an iPhone it is best to transfer your tickets to your wallet since the wifi at the stadium is intermittent.

Date of experience: November 15, 2023
Ohio
1 review
0 helpful votes
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Lions vs Chargers Tickets
November 15, 2023

Everything went real smooth! Bought tickets and received them in ten minutes. No fees, quick tickets, what more can you ask for? I always use TickPick and have never had a problem.

Date of experience: November 15, 2023