On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I saw your commercial. Downloaded the app right away. The prices were excellent. I was able to get more than 2 tickets at a great price. And I did not get hit with astronomical fees like with the other ticket platforms. Made me feel a lot better about spending my hard earned money. Thanks!
I love the app. Easy to use pick the best seats and know the exact price you are going to pay. No hidden fees.
Great venue and entertainment. Easy to get in and get out. Great choice of food and beverages.
Great experience, suite tickets. Loved the ease of purchasing through TickPick.
I've been using TickPick for a while and there's no extra bs fees, and I've never had any issue getting tickets from sellers
Had a great time seeing The Eagles in concert in Los Angeles. Buying tickets through Tickpick worked great.
The experience was easy. Email sent well in advance to inform me that tickets were ready. Downloaded them to apple wallet and smooth entry when attended.
These were purchased in England for a family trip when in New York for the 2024 New Year.
Would highly reommend
Bought some Nuggets tickets after looking at other sites and the best prices were here! Easy transfer and scanned tickets at the venue with no problems
Amazed at how easy it was to buy the seats! Will use app again!
It's easy as 123 I purchased my tickets and received them asap downloaded my tickets to my Apple wallet and once I got the the event it was smooth sailing #teamlakers
Compared the price to verified resale on ticketmaster and this was overall $50 cheaper! Tickets arrived same day. Very happy with the service.
Loved that the prices don't have hidden fees! App was very easy to use and straight forward. I will continue to use this for buying tickets. Added bonus…. The view of the seat for the arena was right in the app. I knew exactly what I was getting!
So far using this app, I have snagged some amazing deals on tickets, up to 50% off compared to other prices on other websites
This was definitely one of the best Broadway shows I have ever seen! I thoroughly enjoyed it!
Had to contact TickPick on the day when tickets were not delivered. Alternative tickets were arranged, but not clear what would have happened had I not proactively contacted them.
It was magical. Watching the orchestra play the star wars new hope movie as it was playing on big screen was unbelievable. It was beautiful and mesmerizing. The ticket buying experience was seemless. Do recommend this tickpick.
I like how all fee are included in the price so there's no suprise at checkout. Tickets were transferred to my email.
The process of buying tickets was smooth and quick. There were hidden fees and description of seats was perfect.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members