On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick Reviews Summary
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great night! Haven't laughed that much in a long time.
Drove through some crazy weather to see Rockets come from behind and win! First NBA game for 4 of the 6 people who went and it was great! Great seats! Thank you!
Great show, no regrets! We laughed hard and stayed entertained 💯
Easy pezy, everything was perfert. I didn't have any problems with retrieving accessing or the delivery of tickets
The tickets were available super quick and the description/ preview was 100% spot on to set expectations. Will be using again for any future events!
They're my favorite when it comes to concert tickets and any kind of sport events I recommend you guys give them a shot they haven't let me down yet
The seats, cost and overall experience was great. I had to call in to double check my transfer for our tickets and the call center young lady was great! Will recommend your site. Ready to by my Toronto Blue Jay tickets
All good no BS fees like ticket master the cost of ticket plus ticket taxes
Easy process and got
My ticket in minutes. Would do it again.
Good experience. Bought the tickets month in advance and they were delivered by the date promised!
Very easy purchasing tickets, accepting them was a bit weird though.
Fantastic experience! Easy, flawless and no surprises. We will be using TickPick again!
Very happy with TickPick. Easy experience. The team support is fast and efficient with any questions.
My husband, son, and I decided last minute on our 12 hour road trip to Oxford, MS that we wanted to go to the Rebels basketball game. Purchased 3 tix without any issues. Great site and we'll definitely utilize it again!
It was great! No added fees. We had no problems getting the tickets and getting into the event! 5 stars!
Difficult locating transfer ticket! It took a couple of your associates to email me how to find. The instructions from the original purchase email was not helpful and incorrect.
Only tickpick because who wants surprise fees after clicking through 5 screens?
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members