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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to purchase. However the price was higher than I wanted to pay.
Great Seller, first experience and it appears to work well.! Thank you
Great job! You provided exceptional service, which is appreciated.
Good morning I just wanted to let you know that I am going to be in the office today to do a little bit of work and I will be in the area tomorrow morning to do the job and then I will be back to work on the computer and I will be there tomorrow morning to finish the job and I will be there to do the work and then I can come back
I'm just not sure when and how I'm gonna receive my tickets for this show
Fast checkout, tickets delivered and transferred immediately and with no issues
To complicated. Don't like the offers in the end. Why can't I get
The tickets right away?
I requested floor seats and was able to find them available and within my budget.
Didn't like system only 30 more characters to go is ridiculous.
Im having trouble accessing my tickets using your instructions
I 'd receive m'y confirmation email for my purchase.
Thanks.
Seemed to be fast and easy. Had no problems receiving the tickets and the event was wonderful.
Overall I had a pretty good experience with TicketsOnSale. As a Weeknd superfan, I unfortunately lost the Ticketmaster war and was pretty disappointed. Desperate, I bought tickets through seat geek and luckily there was quite a few tickets available because of resellers. I will point out that they are pretty sneaky with their additional fees and their site being in USD because I'm Canadian, so I ended up paying more than I thought I would at first glance. Again, that is partially on me because I was in such a rush to get tickets but I definitely think that it's unnecessary deceptive for buyers. I have heard horror stories from seatgeek and was quite nervous after I placed the purchase but my seller transferred the tickets to me through Ticketmaster within the same day. So, for me my experience had more pros than cons since I got the tickets at the end of the day.
Please allow international numbers to be filled in the checkout. Thank you!
Wasn't sure if I had payed for the tickets twice or not... Was a little vague. Was worried that we didn't get our tickets right away after paying, but we got them later that night.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members