On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I was tricked thinking I was on Ticketmaster. You actually charged me double for the same ticket that Ticketmaster had on sale. I know now where I made my mistake and you should be ashamed. Making a profit is understandable, but gouging is deplorable.
It was super easy and quick to get my tickets. I would recommend getting tickets from here!
It was easy to purchase and we are excited. I went to ticketmaster found the event and ordered,
Was easy to do. A needed program for parking in Detroit...
It was a simple experience. Honestly didn't know what I had clicked on. One thing that is different is you don't get to pick your seats. And waiting to see if you got tickets or not.
I wanted tickets, ordered tickets and the tickets arrived.
Had a good experience, although don't like the fact that I don't get my tickets until the day before the show would like to have them in hand now since I've already paid.
I paid for tickets and awaiting them until closer to event not a lot of comfort in that
I like how simple it was and easy to use. User friendly. I'm excited for my show and happy that this supplier could accomadate my needs to see this band in concert
Very good. I have ordered from here before and had a great show.
It would be helpful to have a better understanding of the various ticket options per Stir Cove seating map. For example, does purchasing a ticket for the Deck mean the deck next to the Stage or the deck near the entrance. Does it lock in seating? Knowing this information would have led me to purchase those seats; instead, I purchased GA and will hope for the best.
So far so good wish I didn't need to create an account to access tickets but oh well
Price was advertised at $17 and was about an additional $17 added at checkout equaling $31.42. I would've rather had total price prior to purchasing.
It was convenient and easy. It was easy to go through the process to order.
Ticket prices listed as 107.00 two tickets came to 300.00 dollars
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members