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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to use and directions were followed easily. /he AI chat was very helpful and it's a nice feature to have available for customers to use.
Is a review required to get my tickets? I didn't want to leave a review but it's been a month and i still don't have them. Just the confirmation email.
Easy transaction - delivered within a few hours. The ticket was for my daughter and the transfer was easy
This would be the first time I've used your service. I am a little nervous about the whole thing. I'll leave my final review after I receive my tickets and if the tickets are legitimate when I get to the venue.
You are a huge pain in my $#*!. And I seriously dislike all of the bull$#*! you people send.
Had to download Ticketmaster app. Was not clear to me if I had real tickets. The second day after I purchased them the QR code showed up with the seat locations.
So it just took me a while to know the app.
Was fine. No problems, easy experience and fast delivery of tickets.
Still haven't received my tickets or seats and my event is in 2 days. This is horrible customer service!
I was very good just a little hard if it would have been a little easier that would have been great but i figured it all out
I'm from japan not perfectly english and maybe I'm too old to understand newest system.
It was nice experience. I didn't get any problems with buying tickets.
$67 for fees and services on each ticket is outrageous and unreasonable!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members