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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was simple to place the order for the tickets. There were really no questions or any confusion in the process. Except for when it came time to select seating, it seems that there was no chart or map of the venue and where the different sections or seats were at that point I had to find a different venue that had that available through a different app to see where the seats are
Everything went smoothly. Tickets arrived right away. Awesome service. Thank you..
Quick and painless………………………………………………………………………………………….
Excellent. Never any issues. Please to to use the app...
Easy to navigated. Will see how it works when possibly buying more tickets in future?
Process easy but very complicated and confusing I don't think I will use again
The process was very easy. The information and instructions were easy to follow.
I purchased the tickets which was fine. Now how do I get my two tickets on my phone?
Awesome! The website worked great and the purchase was easy!
When the fees charged add over $100 to my total that's excessive. Not at all happy with this experience.
Good experience no problems at all! Every thing was easy to do.
No comment today, waiting for ticket. Will it come in time?
Pretty good for the most part, though the purchase didn't go through last night. Definitely made up for it by coincidentally having a discount available today.
I had better not have just bought 8 tickets :/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members