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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It would help to have more concrete sense of where the tickets are as this process unfolds. It's a lot money without the peace of mind of assurance.
No rating for the fact that I have yet to receive my ticket. Once I have confirmation with a ticket that is valid and accepted
Very user friendly and easy to purchase tickets. Site was easy to navigate through. Found exactly what I was looking for.
I don't often purchase tickets online. This was an easy and efficient way to purchase tickets for an upcoming football game.
I was ripped off $65 because I thought I was using ticket master. Tried to cancel the order, which was not clear on the charges, but they wouldn't assist. It felt like a scam, and I paid $32.50 per ticket more than the rest of my group because of this.
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I got an email with no QR code /// Where is the QR Code for my phone I am not at the billing address
I am in Florida I ask for a QR ticket
No one will pick up the phone
ORDER #: *******
IndyCar: Grand Prix of St. Petersburg - 3 Day Pass the ticket was mail to billing address
Ehhhhhhhhhh I would like to get my tickets so I know it's not a scam
No comment on experience of buying tickets or any other aspect
Average experience. No different from other sellers and easy enough to use
Easy to follow and Purchase! This is my first time buying concert tickets on this site!
From using the website to receiving my tickets was a simple, easy process.
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Easy process, completed within 5 minutes… the only thing that has bugged me was having to describe my experience for reasons I can't fathom. Yall doing fine no need for extra stuff like this, one must believe in their self before the world can believe in you. Good day.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members