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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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After I made the purchase I got a confirmation email of the purchase and that the tickets would come to my email by the day of the event...you have to be very diligent at watching email.I almost deleted the email a week later that had my ticket link
How is $89 a ticket defensible in any way, shape, or form? It's just unacceptable.
Easy so far. Thank you for the experience. Looking forward to the show.
Do not understand why extra protection is required when we are paying 50% of the ticket price for services.
It was vague but I guess it works for what is needed. Still waiting on my actual tickets to come via email
Frustrating keep going around and around to get my tickets.
Was easy to navigate. Found seats at our price but lots of options for other seats. Purchase was simple. Only thing I don't like is having to fill out this survey to confirm I got my notification. A yes with no bs would be nice.
I was tired on a Friday night and decided to buy tickets to an expensive show. The markup on the site is almost 100%. There were tickets available on the official AXS website. Boy I wish I had scrolled past the full page advertisement on my phone but they got me and that's how they do their business. I don't even have my tickets yet and they keep spamming me with emails. Stay away.
I don't think its right that you let scalpers buy up most of of your tickets and then resale them for a higher price, you're terrible! Especially when most people can't afford them!
It was easy to ordered the tickets from this website my son would love them for his birthday present
Always fast and easy to get tickets. Delivery is also fast and convenient
Didn't know I was paying 3x more for my tickets when other customers paid face value never buying tickets again this was scam
Seamless checkout. Easy to find seats for the price that we wanted.
Good good good good i why don't have anything to say. I just want my tickets that's is all
Thought I was on the Wolf Trap site…wasn't. Tickets are twice the price of the Wolf Trap site. Use the venue website not this one.
Same,worked fine. No problems What else do I have tp say? This is time consuming to finish up the order!
It was fine but for about 5 minutes I thought something was wrong when the countdown time kept going but I had already put in my credit card info and clicked purchase.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members