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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,095 reviews

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France
1 review
0 helpful votes
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Easy enough
March 30, 2025

I'm not really interested in providing a review, I'm busy. So this is it.

Date of experience: March 20, 2025
Ohio
1 review
0 helpful votes
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My experience was fine
March 30, 2025

My experience was fine. I do not have any issues. Thank you for the opportunity to provide feedback.

Date of experience: March 20, 2025
Illinois
1 review
0 helpful votes
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Amazing
March 30, 2025

I was a little nervous because I had never used this site before was very thankful it was legit site and the prices were great

Date of experience: October 26, 2024
Florida
1 review
0 helpful votes
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Forced review
March 30, 2025

I've been asked 4x to do this maybe after I do they will stop spamming me 🤣

Date of experience: March 20, 2025
Canada
1 review
0 helpful votes
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Parking for downtown Seattle Event
March 30, 2025

Found a good price for parking just by doing a google search. So that I don't have to scramble to find any parking during the the trip.

Date of experience: March 25, 2025
Missouri
1 review
0 helpful votes
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Buy tickets
March 30, 2025

The process seems somewhat complicated. I am surprised how costly service fees are.

Date of experience: March 19, 2025
Florida
1 review
0 helpful votes
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Good
March 30, 2025

Fantastic I loved it quick and easy good nice easy no trouble good good good good good good good good

Date of experience: March 23, 2025
Texas
1 review
0 helpful votes
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Amazing
March 30, 2025

It was fast and easy also very reasonable pricing for the tickets

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Outstanding
March 30, 2025

A very easy experience. I would recommend this to anybody looking for tickets

Date of experience: March 22, 2025
Florida
1 review
0 helpful votes
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NBA Miami Heats
March 30, 2025

I have dificultem to get the ticket on my cellphone due the number be from another country (Brazil). I did not get download the app to see the tickets. I transfer one of tickets for the wife cell, I got see the app but I am not sure if is correct, I will check in the time jf game in Miami.

Date of experience: March 19, 2025
Virginia
2 reviews
0 helpful votes
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No room after entering
March 30, 2025

No space no space no room no room to eat or even sit ridiculous

Date of experience: September 14, 2024
Washington
1 review
0 helpful votes
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Thomas Rhett concert
March 30, 2025

It was easy and quick. This is not ideal and quick. I don't like being forced to write a review. Thanks.

Date of experience: March 19, 2025
Missouri
1 review
0 helpful votes
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Great
March 30, 2025

Great everything, great experience ordering the tickets and was really easy! Happy!

Date of experience: March 25, 2025
Missouri
1 review
0 helpful votes
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Bullet
March 30, 2025

I found the tickets I was looking for and it was very easy to purchase them. I got the email with the link and had them in my phone in no time.

Date of experience: March 24, 2025
Arkansas
1 review
0 helpful votes
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Disney on Ice
March 30, 2025

It was easy to go through the purchase process.i rarely buy tickets online.

Date of experience: March 19, 2025
Oregon
1 review
0 helpful votes
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Great would use again
March 30, 2025

Good would use again, I guess I have to keep typing to complete my order

Date of experience: March 19, 2025
California
1 review
0 helpful votes
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Rodeo in fortworth
March 30, 2025

Over all good very easy to get tickets transferred into the app.

Date of experience: March 19, 2025
Ohio
1 review
0 helpful votes
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Great experience
March 30, 2025

The seller was very fast at sending me the tickets I really appreciate that

Date of experience: March 19, 2025
Puerto Rico
1 review
0 helpful votes
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Experience with online tickets
March 30, 2025

Easy and fast transaction. Only downside is that the tickets were a fraction more expensive than other online sellers.

Date of experience: March 25, 2025
Indiana
1 review
0 helpful votes
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Easy to use
March 30, 2025

I had no issues purchasing tickets and was easy to use. Highly recommended

Date of experience: March 19, 2025