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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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When I ordered my ticket online, the ship to address was my Minnesota address. I contacted TicketOnSale's customer service and they were able to update it to my Florida address.
I still can't find my tickets for tonight's show. Almost ABBA 3/29/25
Fairly easy to navigate. Since the event is in the future I haven't actively looked at much.
Last time was fast and easy too! No issues and tickets were delivered super fast
The site was fast with getting tickets to me after the purchase,
No idea when keeneland tickets actually become available but it just felt too slow to get mine, still happy to be getting them though
When we purchase tickets we shouldn't have to wait to recieve them. Not everyone is tied to their email. It's a pain in the $#*! not knowing when I'll recieve my tickets
Was a good experience and easy to complete. Would use the site again
Got tickets I wanted, awesome! Great entertainment, yee haw!
Typical of ticket resellers, this reseller holds purchases until the last minute to prevent further resale of the tickets.
This creates anxiety in the seller, whose money was take immediately and is held hostage to the promise that "everything will be fine."
It would be a much better experience if, like most retailers, the seller of the property delivered the property at the time of purchase.
This site popped up while I was searching for tickets on Ticketmaster. I did not realize I was buying tickets from TicketsOnSale. Charged over 100 dollars more for tickets than Ticketmaster. I could not cancel my order immediately after the purchase. I do not receive my tickets until two days before concert, this makes me very nervous about the situation.
Disliked all the hurry up and get the extra up sale prompts. I noted this on a few other sites.
Was not aware it was a sellers site until after I purchased. Now I am worried I won't receive my tickets.
Good experience buying tickets with this company! But in my opinion you release the tickets truly close to the event
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members