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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate site and locate seats; tickets were a lot more expensive than I expected. Tickets quickly delivered digitally as promised.
Lots in fees but whatever. I'm just typing because I have to submit something and make it 50 characters
Easy way to find parking is correct but actually getting my ticket to park was not as easy
I like the fact that l keep receiving updates on my purchase order. Keeping people informed on their purchases is very important especially when doing it online.
Thanks again
Super easy to navigate the site and the electronic ticket confirmation was sent immediately.
It was easy thank you.
The process was easy. I wish I had been able to add it to my wallet
Worked great thank you very much today thank you appreciate it
No problems. Extra fees were pretty steep@ about $19 per ticket so that was an extra $80.
I am still waiting to receive the tickets. They are meant to be sent two days prior to the event.
This is stressful as I am not sure how the process works.
It says I would be emailed my tickets by Nov 1st. Concert is Nov 2nd. I'd; like to get them a lot sooner in case there are issues.
It was easy to purchase tickets for our upcoming event in May
The hidden fees were quite a shock. Fees were more than double the seat price. They should reveal the fees upfront instead of after you agree to purchase
So far so good. We shall see. I have day of delivery. The purchase experience was fine though fees seemed a bit high.
Ticket got more expensive first $84 and confirmation was $127,83
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members