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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was a little confusing on how to transfer my tickets. I think I got it figured out now
Would appreciate a simpler purchase process, with less steps and immediate confirmation of the purchased tickets. Please add capability to download tickets to wallet.
Using the site was easy. Ticket selection was easy, with some fees expected (unfortunately). The amount of the fees was shocking ($43 per ticket!). What are these fees for? Some fees for the service are expected, not $43. At least show these fees up front instead of bait and switching. Be a leader in the industry, not a follower.
Thanks for the tickets. This was an easy process and quick. I look forward to the event.
No tuve ningĂșn problema en adquirir las entradas, me llegaron a mi correo sin ningĂșn problema.
The service charges are outrageous. I wish I could cancel my order but I have not been able to do that. Impossible to speak to anyone.
After purchase I had some concern because I received notification that my tickets would not be available until one day before the concert. However, by the next day the tickets were transferred to TicketMaster and I was able to add them to my Apple Wallet.
It is so easy to order tickets. I received a email with tickets in the early morning before work. I would have liked the additional reminder text message though, such that has happened in subsequent purchases. At the end of the long day, this mid-week, local event got spaced out and we did not attend. My bad, my fault. I'm just saying that the additional text message would have been a life saver. Oh well, bummer.
I paid way to much for these tickets. I could have gotten them for 68 dollars from another site and it was to late after I paid for these 196.00 is ridiculous.
The show is tomorrow and I don't have my tickets yet. I did get a detailed email ensuring me that I would receive them after an initial inquiry. I am awaiting another response at this time.
Fees are rediculous. There's no reason to charge 50% of the ticket price for fees which is deceiving on people for the final total. 10% fee is plenty but of course as long as you keep getting away with it, you're going to keep doing it
Easy enough to purchase tickets but fees were too much. I ended up spending way more on a baseball game than should have.
Good experience. Nothing further to add. Just trying to fill this up
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

