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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I like it and it was very easy. It walked you through everything.
Easy i really enjoyed it im so excited i bought two tickets for me and my bf
I received 4 tickets to the ASU v Arkansas football game via email. Please advise if something else is needed from me here.
It was easy to buy the tickets but the fees are too much and dynamic pricing the stealing.
Thanks very easy and fast but charge is expensive but no need to go
I don't like that I have to wait until 2 days before the show to receive my mobile tickets. Why can't they just send them now? They are mobile… makes me worry I won't get them, then have to find more.
I had no problems purchasing the tickets. I have questioned why they haven't been delivered yet, but didn't receive an answer.
Good overall, but confusing based on the section numbering when they were all supposed to be General Admission tickets.
Transaction was quick and easy. I received my confirmation email promptly.
My experience had been very nice, I have my seem my tickets and everything looks great so far.
Very convenient and easy to use. The only thing I would recommend is given the distance between the parking garage and the arena.
THe tickets I selected were 4 rows from the stage, now I am up far away, I have reported this to the BBB and to ticketmaster, PAC and have contacted the Attorney General for Wisconsin.
Its easy to buy but costly for early buyers! Now the tickets are available with less price!
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

