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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to get tickets and pay for them all in one site.
I would recommend this service to others
Pretty easy but I hope that the night of the event I will be able to find the tickets on the night of the concert
I received confirmation but it says I have to put it in apple wallet to finish but it will not work?
So far everything is going as planned. Ordering the tickets is easy, hoping the rest of the process is just as easy.
The status says processing but I see it pulled from my CC and received and email confirmation. Website not working
I searched for the total price and only could find the sub total so I never could see a service charge. When I paid and saw the actual charge I contacted customer support and tried to cancel the transaction but I couldn't. The massive service charge is so horrible and completely hidden. I re did the transaction to make sure I wasn't missing something! It was not transparent.
It seems like a good system. Like how simple it is but would like to have the tickets in hand as a guarantee.
I went through ticket on sale. And had no problems. Very happy
Purchase tickets and received soon after. One click to add to wallet. Great experience.
I am very pleased the ticket worked and I was able to see the show. I was not pleased with the extra 25 dollars on taxes and fees that were all hidden until checkout.
I'm very satisfied so far. But I'm still waiting on my tickets
Great was fast and easy needed parking only for dodgers game
Tickets were delivered on time. I don't have any thing else to say.
I found the use of your service to be quick and easy. Albeit your follow up borders on stocking. You've sent me many emails asking me to confirm what you can digitally already confirm which is that I've accepted my tickets and I have them in my AXS folder ready to use. If you want survey results. Just call it that. Thanks
I'm surprised I was only issued a GA lawn ticket. It appeared from the sales site that I was buying "zoned " area of the lawn. And the image did not size the lawn area correctly. Very misleading and disappointing to say the least. I was duped into paying extra for a GA lawn seat. My friend bought a GA lawn the same day for 90$ less. This seems unlawful to bounce around prices like this!
Process was easy. Pricing was crazy. Won't be going to Fiserv Forum fur anymore events.
Spur of the moment saw a concert listed at Pine Knob in Michigan, jumped on the site, reviewed available seats, found the ones we liked and purchased. Very easy process!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members