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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Wife set it up. I don't know what to do next. How can I access the ticket?
A great experience with this group also a great birthday present.
I thought they would send the tickets the next day. I am disappointed in the high fees that are charged for the tickets. I will give a better review after I receive the tickets and they provide the services described. I am skeptical of the lat rd arrival
Excellent! I easily purchased my ticket was able to print it out!
I think it could be more easy for example I will use my tickets once in my life, to do a lot of procedures and download app only for one time that I will do it, it could be easier with a pdf document
Ticket price and final checkout price are not explained. Why the large markup?
Once you've resubmitted your password, the navigation was pretty straightforward
It was quick and easy. It was easy to navigate the website and buy tickets
It was fine for 50 characters it was fine it was fine it was fine
Easy Easy Easy Easy Easy Easy Easy Easy Easy Easy Easy Easy Easy Easy Easy Easy
I thought that this website was Ticketmaster. It is unfair to consumers and misleading to label the webpage as "Ticketmaster" on google and then let sellers double the price of the tickets on this site.
It was an easy transaction but all this is kind of a pain. I don't know what else to say.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members