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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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After confirming order waiting on tickets is too long. Should be quick to transfer ticket.
It was confusing and difficult to figure out how to get tickets delivered to phone. Too many mixed messages
Have not yet received my tickets. Will continue to monitor the situation.
My tickets were delivered quickly and efficiently. I appreciate that I did not have to jump through a lot of hoops to get them.
It was a very clear website to do my purchase and quick to obtain my tickets.
Haven't received tickets yet but still waiting I'm sure I will get them soon
Not terrible/not perfect Seat selection is iffy at best. Specific seats are not offered.
Tickets were fairly easy to purchase and even receive once I understood how the program worked. Haven't tried retrieving them for the game, so I hope that works as well. But having tickets in email, at least for me, makes it cumbersome to find them
I was a little concerned as I got the email and I guess this is affiliated with AXS, which I have an account with but I did not know at first how I would get the tickets, but upon getting email and checking my AXS app, I didn't see the tickets so I got concerned. I was starting to open a ticket as I can't make sense of getting an email saying your tickets are transferred yet they are not there. I just wish in these cases it would say like give up to 24 hours or something. But as I was starting to open ticket I checked again and they were there. So it took a few minutes after the email. How about aend the email after the transfer is completed. Anyways, maybe me being a little impatient but this was my first time and I did not know what to expect. Thanks
I go to a concert once in a blue moon. Didn't like that I had to download Ticketmaster, set up another password and it's all just too much. I probably won't do this again as the fees are a bit outrageous also as everything is electronic!
Concert ticket sellers are underhanded, immoral and take advantage of people
I was shown a price of 288.00 per person for tickets then when I ordered my 2 tickets I was charged 800.00 for them. I will accept my tickets because I want to take my son to this event and sit in the area I chose. But that is false advertisement.
Received conformation but not sure why I cannot save my tickets from the site on my phone until the 20th of May
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members