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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to get tickets and will recommend to others. I will purchase future tickets.
Easy to use, great experience! Blah blah blah. $?(&67 Why are they asking so many questions?
Stressful experience so far. Haven't received my tickets yet.
Good experience would use this again. No issues at all. Very easy
Tickets purchased and everything was fine, will purchase again
Cumbersome, requires an app, handling fee and this field requires 60 characters. Really?
I checked out "Tickets on Sale", looked up my desired event, and purchased my tickets! Tickets On Sale made sure that everything was in order. Extremely trouble-free operation.
Easy and pleasant Ticket came super fast was easy to transfer to wallet
Your fee' are ridiculous and you should be ashamed of yourselves
Not a bad experience I really enjoyed it thank you for all your help
Tickets came quickly. Easy and great service. Would recommend this service.
All good. East. Fast. Convenient. Looking forward to the event.
I'm so that it was so easy to secure my tickets! Everything was well explained!
I had no idea that this was a ticket resale website until I got my confirmation email saying my tickets would be delivered by another seller. And it was too late to cancel. My fault for not doing my research about this website before I purchased.
After confirming order waiting on tickets is too long. Should be quick to transfer ticket.
It was confusing and difficult to figure out how to get tickets delivered to phone. Too many mixed messages
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members