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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was a bit confusing at first, so I would not necessarily rate this as the most user friendly experience.
Quick and easy. Computers are not my strength. I have issues with them. The site made buying My ticket very easy.
I am not good with online purchases. It was stress free.Had no problem.
Fast and qualified help. Very quickly connected with me.and solved my problem
This is my first time purchasing a ticket through this site. It was straight forward and easy to access
It was dry easy and I know where I'm going to park. They follow up to make sure you got what you paid for.
Purchasing the tickets was really easy, and not other then that going into the arena was smooth and wasn't as crazy as I thought it was going to be with how organized they were.
Good good good Easy easy easy breezy breezy good good breezy
I did not understand why there was several emails asking iif I had my tickets, honestly, I don't know
Purchasing tickets for previous white caps game. This process is easy and simple.
Easy! It was simple to find seats and book with credit card. I'd do it again.
Still waiting on my tickets. I've already paid for them. They've already come out of my bank account. And still no tickets I will never ever buy tickets here again.
I have nothing to really say. I paid for tickets and got a confirmation email
Booked my tickets online rapidly with no issues. Received tickets 3 days later through email.
Good, no problems or issues. All went well at this time. Thank you
I didn't see an option for a particular seat, just a row. Please add some more description to the selection process so purchasers know they will get their sets together and not be separated
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members