Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TicketsOnSale

TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
How would you rate TicketsOnSale?
grey stargrey stargrey stargrey stargrey star

TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

63,408 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Becky E.
Unfollow Becky E.
Share Review
Report Review

Parking
June 24, 2025

We found parking really close. Getting out of spot was really slow. I would recommend using this site

Date of experience: June 8, 2025
Canada
1 review
0 helpful votes
Follow Yvan P.
Unfollow Yvan P.
Share Review
Report Review

I better lire to pay directeur at à place tranquille on the internet, you Nevers Knowles If your ok.

Date of experience: June 14, 2025
South Carolina
1 review
0 helpful votes
Follow Christopher G.
Unfollow Christopher G.
Share Review
Report Review

Tickets
June 24, 2025

I've paid for tickets I won't receive until a day before the event. Outrageous added service fee. At this point I'm just hoping I didn't get ripped off!

Date of experience: June 14, 2025
Virginia
1 review
0 helpful votes
Follow Broski R.
Unfollow Broski R.
Share Review
Report Review

I bought these tickets on accident. I could have bought regular non-purchased tickets for a third of the price. Glad everything went smoothly but probably won't be needing any minor league baseball resale tickets again.

Date of experience: June 14, 2025
Maryland
1 review
0 helpful votes
Follow Melba M.
Unfollow Melba M.
Share Review
Report Review

Great Experience
June 24, 2025

Easy to use, can't wait to get the email with my tickets! Very Excited!

Date of experience: June 14, 2025
California
1 review
0 helpful votes
Follow Samantha S.
Unfollow Samantha S.
Share Review
Report Review

Easy
June 24, 2025

Easy to purchase tickets. Site was easy to navigate and see where seats were

Date of experience: June 14, 2025
Florida
1 review
0 helpful votes
Follow deanna s.
Unfollow deanna s.
Share Review
Report Review

Fast and easy
June 24, 2025

Everything was quick and pretty simple not a hassle like some sites

Date of experience: June 11, 2025
North Carolina
1 review
0 helpful votes
Follow Grayson C.
Unfollow Grayson C.
Share Review
Report Review

Very simple
June 24, 2025

Lot of steps usually when buying tickets on other websites for other events.

Date of experience: June 14, 2025
Kentucky
1 review
0 helpful votes
Follow Teresa G.
Unfollow Teresa G.
Share Review
Report Review

So far so good!
June 24, 2025

Easy and so far seems legit! I was concerned cuz ive been scammed on places like this before but so far so good

Date of experience: June 14, 2025
Canada
1 review
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Share Review
Report Review

Good
June 24, 2025

Purchase went exactly how it should go. They took my money and I got my tickets

Date of experience: June 18, 2025
Texas
1 review
0 helpful votes
Follow Patricia M.
Unfollow Patricia M.
Share Review
Report Review

Excellent
June 24, 2025

Excellent service, compre los tickets online, rapido y efectivo.

Date of experience: June 14, 2025
New Jersey
1 review
0 helpful votes
Follow Kathleen G.
Unfollow Kathleen G.
Share Review
Report Review

Nice
June 24, 2025

I had a Good experience. Would purchase through here again. Easy.

Date of experience: June 14, 2025
Georgia
1 review
0 helpful votes
Follow Amber L.
Unfollow Amber L.
Share Review
Report Review

Na
June 24, 2025

Ipvipcupcpucupcupcucupcupcyocyocupcupcupcupfupforruf

Date of experience: June 14, 2025
California
1 review
0 helpful votes
Follow Jose M.
Unfollow Jose M.
Share Review
Report Review

Fácil y rapido
June 24, 2025

Fue rápido escoger mis boletos, fácil de ver los lugares y elegirlos.

Date of experience: June 20, 2025
Arizona
1 review
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

Easy-to-use!
June 24, 2025

My experience was fast and simple! The whole process was really user-friendly!

Date of experience: June 14, 2025
Canada
1 review
0 helpful votes
Follow Scott B.
Unfollow Scott B.
Share Review
Report Review

It was very smooth.
June 24, 2025

I was very nervous about doing it because I have never done it before. It turned out to be very Easy!

Date of experience: June 14, 2025
New Hampshire
1 review
0 helpful votes
Follow Patricia S.
Unfollow Patricia S.
Share Review
Report Review

Easy purchase
June 24, 2025

Easy purchase of concert tickets and the tickets were completed in a manly timeframe

Date of experience: June 14, 2025
Canada
1 review
0 helpful votes
Follow Yujung L.
Unfollow Yujung L.
Share Review
Report Review

June 24, 2025

I used first time this app. Why do i need fill in this form. But it is Good.

Date of experience: June 14, 2025
Ohio
1 review
0 helpful votes
Follow Jody A.
Unfollow Jody A.
Share Review
Report Review

Fine
June 24, 2025

Where are my tickets today is the show and I still have no ticket so please somebody send me my tickets.

Date of experience: June 14, 2025
Florida
1 review
0 helpful votes
Follow Jacqueline N.
Unfollow Jacqueline N.
Share Review
Report Review

Simple ease
June 24, 2025

If you're not in a rush you can make a good choice.
Prices are variable to where you want to be.

Date of experience: June 17, 2025