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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I better lire to pay directeur at à place tranquille on the internet, you Nevers Knowles If your ok.
I've paid for tickets I won't receive until a day before the event. Outrageous added service fee. At this point I'm just hoping I didn't get ripped off!
I bought these tickets on accident. I could have bought regular non-purchased tickets for a third of the price. Glad everything went smoothly but probably won't be needing any minor league baseball resale tickets again.
Easy to use, can't wait to get the email with my tickets! Very Excited!
Easy to purchase tickets. Site was easy to navigate and see where seats were
Everything was quick and pretty simple not a hassle like some sites
Lot of steps usually when buying tickets on other websites for other events.
Easy and so far seems legit! I was concerned cuz ive been scammed on places like this before but so far so good
Purchase went exactly how it should go. They took my money and I got my tickets
Excellent service, compre los tickets online, rapido y efectivo.
I had a Good experience. Would purchase through here again. Easy.
My experience was fast and simple! The whole process was really user-friendly!
I was very nervous about doing it because I have never done it before. It turned out to be very Easy!
Easy purchase of concert tickets and the tickets were completed in a manly timeframe
If you're not in a rush you can make a good choice.
Prices are variable to where you want to be.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

