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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to use site. Haven't received tickets yet so will give a more thorough review later.
Don't buy from this company! It is a scam! They promise that they'll get you your tickets, but, they don't even have them to give to you. They're no help when calling on chatting and just tell you that they're not the vendor
So excited about seeing Dave Mathews in concert! Great customer service!
There was no indication my tickets are on will call, stupid. Everyone uses electronic tickets. This event is in the winter, people have to stand in line to get their tickets? Really, what decade is this?
I see the processing fee was included, not the shipping. I expected no upcharge and an electronic ticket as I provided my telephone number. This was misleading.
I have received my confirmation email but my tickets are listed as not quite ready yet on my Ticketmaster account. Don't know why.
I receive my email confirmation thanks for your help and your support
Got like 4 emails about it and can't even figure out which one is the actual tickets. They should be downloadable to Apple wallet.
I can't access my tickets and I tried to get them and sign in and they won't go to my wallet.
All Good Went. Well. Very easy to use web page. Ordered was all good
Over priced, got charged more than double the original price from another ticket website and no one from either ticket website could tell me why— even though I never went on the other website.
Too difficult to get tickets. Won't use service again. Even leaving a message is difficult
I was looking for a single seat for a concert. The tickets had gone on sale less than 2hrs before I started looking. Ticket Master wanted outrageously high prices for all of their tickets and buying a single ticket was nearly impossible. I did a quick Google search and found Tickets On Sale and decided to take a look. Within 5mins I had found a single ticket for a reasonable price and purchased it.
I went and purchased my tickets quickly and without and issues.
It was a Good experience for the first time using this site………..
Really smooth and no time. The process is very simple. Easy to find, the mobile experience is really good
I am not unhappy I bought tickets, but I'm unhappy that I didn't look at the site address -- I assumed I was on the venue's site because it had a list of all events, but it turned out I was on a reseller site made to look like the venue site. Still, everything functioned smoothly.
Just waiting to receive tickets. I real I ze it may be closer to event date
I thought it was a scam because it said my session for requesting tickets timed out but my bank has already notified me that your business has my money. Plus while filling out my information from my phone, it glitched twice. I don't think I would do this again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members