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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,368 reviews

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Canada
1 review
0 helpful votes
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Good
June 29, 2025
Updated review

Yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah yeah

Date of experience: June 19, 2025

HggggggggFghhzghj
June 22, 2025
Previous review

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Date of experience: June 12, 2025
Ohio
1 review
0 helpful votes
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Na
June 29, 2025

Just fine experience do not need to leave a further review for this

Date of experience: June 19, 2025
Florida
1 review
0 helpful votes
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Easy to use
June 29, 2025

Easy to use and accessible the only issue is that there is a lot of cars in the parking garage gets backed up

Date of experience: June 19, 2025
Argentina
1 review
0 helpful votes
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Compra rápida
June 29, 2025

D que la compra fue rápida y sin dificultades Iencia y la verdad fue satisfactorio, fue primera experiencia.

Date of experience: June 19, 2025
Tennessee
1 review
0 helpful votes
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My Bad
June 29, 2025

Unfortunately, my phone does not always display emails that I received so I didn't see your email until the next day. Due to being in a hurry at the time, I took the TicketMaster receipt confirmation number to the parking lot. They could not correlate my confirmation with any information they had. Fortunately, they had room for my car and only charged me their standard rate.

Date of experience: June 19, 2025
Virginia
1 review
0 helpful votes
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Just give me my tickets
June 29, 2025

…………,,,,,,,,,,,,,,,,,,,,,,,,,,,?

Date of experience: June 19, 2025
California
1 review
0 helpful votes
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Great
June 29, 2025

Was easy to use. Great site for getting your tickets!

Date of experience: June 19, 2025
Texas
1 review
0 helpful votes
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Simple As It Gets!
June 29, 2025

Fast easy, realizable and as simple as it can get! I will certainly use this service again!

Date of experience: June 19, 2025
Kentucky
1 review
0 helpful votes
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It was amazing
June 29, 2025

I loved it! Fun experience loved every second of it. Would definitely recommend it to anyone who wants to have a good time.

Date of experience: June 19, 2025
Indiana
1 review
0 helpful votes
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Good experience
June 29, 2025

Easy to use. Very quick response and the transaction was secure.

Date of experience: June 19, 2025
Illinois
1 review
0 helpful votes
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Tickets Pending
June 29, 2025

It was easy, but it's the day before my event and I haven't received my tickets yet.

Date of experience: June 19, 2025
Alabama
1 review
0 helpful votes
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Smooth sailing
June 29, 2025

Purchasing the tickets was smooth and easy. Also provided some warranties.

Date of experience: June 19, 2025
North Carolina
1 review
0 helpful votes
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Good, easy site to use
June 29, 2025

Easy to navigate and find the pricing and seat location I wanted.

Date of experience: June 25, 2025
New Jersey
1 review
0 helpful votes
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Buyer Beware.
June 29, 2025

I will not receive my tickets until 2 days before a show in November (writing this in June). Further, I was only given a row and section, not seat numbers. I don't even know how the tickets will be received, assuming I get them at all.

Date of experience: June 19, 2025
Missouri
1 review
0 helpful votes
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So far. So good.
June 29, 2025

Have actually received my ticket transfer as yet. Will let you know n

Date of experience: June 19, 2025
Florida
1 review
0 helpful votes
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Nice
June 29, 2025

Everything went good from the beginning thank very much for your help

Date of experience: June 19, 2025
Oklahoma
1 review
0 helpful votes
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Easy
June 29, 2025

Done in quick time, no issues at all. Good to be able to use. Nice available seats

Date of experience: June 19, 2025
Virginia
1 review
0 helpful votes
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Quick and easy.
June 29, 2025

Very satisfied with my ticket purchase, it was quick, convenient, and without hassle.

Date of experience: June 19, 2025
Michigan
1 review
0 helpful votes
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Ripping off the customer.
June 29, 2025

My $30.00 tickets turned into over $100 with all the fees when ordering the tickets.

Date of experience: June 25, 2025
Mexico
1 review
0 helpful votes
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Nice experience
June 29, 2025

Easy to use. Would use it again if I had to. Okay nice good good

Date of experience: June 19, 2025