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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good experience. Good experience. Good experience. Good experience. Good
Great than you for the good service! Easy to use and communicated well.
Was terrible what more do you want me to say. Asked for a refund as soon as I ordered. Was refused
Purchased tickets to game. Found out when received, game was in another state
Every thing was easy making the purchase although I thought I was buying from ticket master. We got hockey game tickets for November I will update after I receive tickets for our event
Got an email saying order confirmed tickets available aug. 11th. Still not sure I actually am getting the tickets. Other services I would have them the next day at the latest.
Very easy to find the seats time and dates we needed.
Great follow up too.
Fun and easy. Transfer of tickets was smooth, perfect parking.
Fine. There were no major issues just wanting Cdn funds listed if concert is in Canada. Least that can be done.
I prefer that u have Candaian amount listed as well instead of just USD. I have to quickly do the conversion math wasting time.
Misrepresented who you are, I overpaid for these tickets. It is clear your service is not honest.
This was my first interaction with this service and I found it to be very customer friendly.
I purchased two tickets with the face value of $56.65 a piece. But my card was charged for $274.60. So I was overcharged $161.30. Are such transactions legal in the US? I did not think so. I would appreciate an explanation so that I can avoid bothering a lawyer about this incident. And BTW, I did not get any warnings that I was paying more than the price I saw on the ticket. Regards,
Mieczyslaw Kokar
The purchasing was easy but the non notification is unsettling. Monies taken but no proof of tickets.
It was easy to use but we could have parked for $90.00 in the same garage instead of the $140.00 we paid
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members