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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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64,258 reviews

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Florida
1 review
0 helpful votes
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Excellent
March 28, 2023

Very happy with the service the experience was awesome

Date of experience: March 28, 2023
New York
1 review
1 helpful vote
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Good experience, accidentally ordered through this site and thought I probably got finessed but I had actually received my tickets and they transferred over to Ticketmaster with little to no issues.

Date of experience: March 28, 2023
Massachusetts
1 review
0 helpful votes
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Tickets purchased
March 28, 2023

The process was acceptable for buying tickets, I didn't like the email process but it worked well in the end

Date of experience: March 28, 2023
California
1 review
0 helpful votes
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Scared
March 28, 2023

I keep seeing mixed reviews about this website but everything seems fine to me

Date of experience: March 28, 2023
Kansas
1 review
0 helpful votes
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Tropics
March 28, 2023

First arena football experience, had a great time and was pleased with the product and value

Date of experience: March 27, 2023
Virginia
1 review
0 helpful votes
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Piss Poor
April 27, 2023

I am a 68 year disabled veteran I do not frequent any establishment with a friendly bouncer! I have received 8-10 pass codes still no ticket. You force me to use a system that does not work assuming that I am used to having a friendly bouncer. Pull your head out of your $#*! and send me my ticket!

Date of experience: March 27, 2023
Arizona
1 review
0 helpful votes
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BJ Tickets
March 27, 2023

Notice on computer. Looked over the options. Liked what I saw. Easy to use. Fees are a little steep.

Date of experience: March 27, 2023
Texas
1 review
0 helpful votes
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Good
March 27, 2023

Good experience buying these ticks on this platform thank you

Date of experience: March 27, 2023
Virginia
1 review
0 helpful votes
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Didn't realize I was overpaying so much
April 26, 2023
Updated review

Look at this site I thought it was a good one. Thought the price is the reason was due. I looked at the other side like float and they're way higher than most so I got a count I got ripped off I should look more that's my fault.

Date of experience: March 27, 2023

So far it was easy
March 27, 2023
Previous review

So far it was easy

Date of experience: March 27, 2023
Canada
1 review
0 helpful votes
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Tickets where?
April 26, 2023

Its been like 2 days and I haven't gotten my ticket while my friend got it in hours

Date of experience: March 27, 2023
Florida
1 review
0 helpful votes
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Thank you looking forward to seeing the Mets in marlin country

Date of experience: March 27, 2023
Tennessee
1 review
0 helpful votes
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No more ticket brokers
April 26, 2023

The up-charge on resales is getting ridiculous, I know the artists and venues don't care because the tickets are sold but it's making it too expensive for fans to go

Date of experience: March 27, 2023
Utah
1 review
0 helpful votes
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Tickets
April 26, 2023

We don't know our seat locations. We didn't know in advance how much insurance was. Tickets were up-priced and a service charge on top of everything else.

Date of experience: March 27, 2023
Oklahoma
1 review
0 helpful votes
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Dissatisfied
April 26, 2023

I went in line and clicked the seats I wanted to purchase on floor. They were next to the aisle. I paid $370 and my receipt said my tickets were on row F. When we went to show they were upstairs in middle of row on row D. There were small children all around. They were talking out loud and kicking me from behind. I was extremely unhappy!

Date of experience: March 27, 2023
Canada
1 review
0 helpful votes
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It's the second time that you take more money from my credit card than it's suppose to. I have to cancel again my tickets

Date of experience: March 27, 2023
Pennsylvania
1 review
0 helpful votes
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Weird
April 26, 2023
Updated review

Confusing at times The final result seemed like a scam. Added charges should not have been that high. Will never ever use that type of system, again.

Date of experience: March 26, 2023

Confusing at times
March 26, 2023
Previous review

Confusing at times

Date of experience: March 26, 2023
Colombia
1 review
0 helpful votes
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Fast and safe
March 26, 2023

I was able to buy the tickets easy, fast and secure.

Date of experience: March 26, 2023
Utah
1 review
0 helpful votes
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Great
March 26, 2023

It was really smooth and easy process. Loved how easy it was.

Date of experience: March 26, 2023
New York
1 review
0 helpful votes
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Good!
March 26, 2023

Very easy! The process was very easy and i would do it again

Date of experience: March 26, 2023
Florida
1 review
0 helpful votes
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Over charges
March 26, 2023

I bought 2 tickets for $110 each and was charged $375 with all the extra charges of $25 and the tickets were like 340 not 220

Date of experience: March 26, 2023