On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Everything went smoothly, no issues at all…great experience!
Very user friendly thank you total experience was easy direct and percicse. If you need a pleasant experience with tickets to an event I recommend. Thank you again
They're requiring me to leave a review in order to stop the daily emails about getting my tickets. I got the tickets appropriately and all was good.
No stars is appropriate. I chose to pay cheapest offer of $66 to park in East West lot next to Moda. My receipt showed I was charged $94+ after I checked out! When we got there day of the event they were charging $34 to cars with no pre-purchased ticket. I will never use this service again.
Easy to follow instructions on how to buy parking tickets. Payment details are available along with the confirmation email.
Too much with a middle man cost. Shouldn't have to pay almost double of the ticket face value to see an event that is priced high enough already.
I love concerts but almost doubling the cost of face value is highway robbery.
This site looks like the venue site then sells you tix with so many extra charges that my $200 tickets cost almost $500. And then they won't even tell you a specific seat!
It was good. I did not have any problems ordering my tickets.
As of today I have not received my tickets. The confirmation email said I would be contacted about how to access my tickets. When will I receive this email?
I blame myself but I am so aggravated and disappointed the ticket price and service fee is so incredibly inflated. Even though I should have investigated, I still feel scammed with no refund. Their policy feels like they know people will want to back out once they discover how badly they have been scalped.
Good experience with the process for ticket purchase to see solar bears
Are you kidding me? 50 characters minimum? It was fine. Nothing else to say
I really did NOT like this system. Two many confusing steps in my opinion.
A easy, and quick experience. Makes buying tickets to events very efficient.
J ai eu d'autre prélèvement de vous 4 fois et j'espère que mes fond vont être remis car je ne voulais qu'en avoir une fois
I'm a 74 year old man, with virtually no IT experience. The information and guidance I received was outstanding. It was quick and no problem at all. I highly recommend Tickets on Sale!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tickets Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members