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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was simple to navigate the site, and the purchase was easy to make.
So far it was easy, But checking to see if they came in the E-mail
So far it seems painless, but as of a week later all I've gotten are confirmation emails
This site jabber email thing - with the "click here" crap is the most suspicious phishing like email ever. It took me days to look into this to see if it was legit. Do better...
Quick and easy. A little worried about if my car was going to be there after the show due to my license plate being my ticket. But all was great.
Simple to purchase tickets through this website. Still waiting for my transfer.
Had difficulty trying to find a grouping of unsold seats in the area I wanted to sit
Tickets were a bit overpriced, but I got my tickets about two weeks after my order, overall pleased!
Easy to find seats and check out! Also very easy to transfer tickets to Apple wallet.
Everything was good got my ticket that is all I have to say about it
The fees were not evident upon purchase nor on the receipt. Also, this survey with mandatory comments is annoying. I simply thought I was confirming that I text the confirmation email
It was just a great app and very user friendly, would recommend
You order tickets but don't get them or know which seats you got until some date in the future. It's weird.
Good service, I'm still waiting for my seats numbers. Because I want to know I got family in that row and would like to know
I think having fees added to the price of the ticket that is almost as much as the ticket is absolutely ridiculous! Especially since the fees are not stated clearly until you get to the checkout.
Also, I ordered two tickets to be next to each other and I got seat 5 and seat 7!
Communicated via chat. Would prefer to have spoken with a live person
In my experience, the online practices of this business are intentionally deceptive. Without intending to, I paid 3 times the actual price for these tickets when many of the same tickets were still available from the official ticket sellers' website. Even when I tried to close out of this site and buy my tickets from a different site, I still ended up back on this site. I understand ticket resale is legal, but the advertising practices here are extremely questionable. After this experience, I googled TicketsOnSale and found many people who have had similar experiences and worse. I would encourage people to ensure they check the official sale site before buying resale tickets through TicketsOnSale. Extremely disappointed and feel cheated out of $160 (the difference between what I paid and what I would have paid if I went through the official site on the same day).
Mark up for handling fees seemed a bit high, but game was a sell out.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members