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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I searched for Seat Geek and your site came up as Seat Geek. I didn't realize until it was too late that I was not with Seat Geek. The $145.00 service charge is too much.
Nice and easy! Last minute purchase for a family evening of entertainment.
No problems with ordering our tickets or paying with the app wallet at the door.
It was easy to find and purchase the tickets I wanted, no frills
Was super fast,I didn't have any problem. My first experience with you and very satisfied.
Unremarkable. It's unfortunate that steep ticketing fees are still being charged.
Not as easy as people think. Extra charges for service, which are clearly in the "fine print" somewhere. Also Where are the tickets. I got a bunch of random emails, but no tickets. Hello.
In an increasingly connected world where everyone's opinions are shared with a click, reviews are more powerful than ever. Statistics show that 95% of consumers now read online reviews, and as many as 88% trust them as much as personal recommendations. So to this I say shop here for a great experience and price.
After I purchased my wife is going into surgery the day before so we can't go. They have a no return policy. Hard to believe after $135 selling fee per ticket was added to the tickets.
Purchased 4 tickets, found transaction to be and site easy to use
Thanks for the tickets, we really appreciate it. Thanks again
Wish there was still a paper ticket option (call me old fashioned) but otherwise good experience
Easy to buy.I don't like waiting until the day before the event to receive my tickets.
It was good experience i can't wait for the concert and i really thank you for letting me purchase this ticket.
Tried to purchase a parking pass and the ticket wasn't available all of a sudden. Had to buy a higher priced ticked. Fairly easy process
So far so good. I guess I can't give a complete review until I have the tickets in my possession and the event is over.
Fast and easy process………………………thanks! No problems with order
I would like the ticket transferred to me before 1day of the event
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members