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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was easy to place my order, we got in front of the building and pickup was very close too
Awesome experience. Ordering the Tickets was a very easy and painless transaction. Just waiting to receive the tickets that I ordered.
I download the Ticketmaster all as instructed and have not been able to access the tickets - just get an error screen. Please make the user experience more streamlined and efficient. Your customer service staff have been very helpful, but I am still unable to access.
Fees added to the tickets are exorbitant. The fees over $100 for two tickets. Absolutely ridiculous.
Not great because no tickets provided to date. Hoping for positive response.
Prices are gouging as they are way too high and owners should be ashamed
Was quick, easy and to the point. I wish it shared the exact spot on the map that you get and not juat the lot.
I ordered parking tickets a month ago & still haven't received tickets for December 14th event.
I did receive a confirmation but still don't have tickets. Can you please call the person who listed them & ask if the can send me online parking ticket?
Very good 💯 thank you so much will call on u again soon can not wait to get to the show
Super easy to purchase tickets, quick email response, easy to navigate website
Reviews are stupid.
It is super annoying that I need to input 50 characters.
It took only a few minutes to book a tour using the site and we quickly got the confirmation emails so we knew we were all booked.
Ticket transfer was quick and easy. Will definitely use this service again.
Ending invoice was over $60.00 per ticket above listed price and $180.00 each above face vslue of ticket.
It was a good experience. I just wish they would send your tickets within 24 hours of purchase.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members