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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Was super happy to have gotten pre-sale prices. The website was super easy to work with and the process was smooth.
I received the tickets quickly and easily. Just mad at myself for not looking more carefully. These tickets were more expensive than the tickets on Ticketmaster which is the site I thought I was on. They were 59.99 on ticket master and 112 on this site.so I could have saved 126 dollars
I have received various emails upon purchasing the tickets, and there seems to be a lot of steps involved, clicking on other links, etc. Confirming that I received a confirmation was confusing to me.
Paid more than i had too but at least i received the tickets quickly
It was easy to see exactly what I was looking for, I understood what I was looking at (unlike other sites)
Really appreciate the ease of purchase and follow thru with emails was in point
Purchasing tickets was very easy. Showed me seating and pricing
Very good overall! Thank you. Looking forward to the show on New Years Eve.
I had success in buying these tickets from this source. Don't be afraid!
Last minute decision for me to get some tickets and within 10 minutes I had everything purchased, account made and on my way for a hockey game!
Great experience. Really easy to find tickets and purchase.
I RECEIVED MY TICKETS BUT ON THE DAY OF THE EVENT THE STREET WAS BLOCKED DUE TO CONSTRUCTION. I HAD TO PURCHASE PARKING IN ANOTHER LOT THEREFOR PAYING TWICE
Says my tickets won't be transferred until 2 days before the event. This makes me nervous.
1st-I didn't read/understand this was a wholesale ticket site.
2nd-assumed I was purchasing presale tickets DIRECTLY for an event (not thru another seller)
3rd-could not easily reach customer service after multiple attempts.
4th-have learned a valuable lesson thru this purchasing experience and will NOT use this site in the future.
It went smooth while buying the tickets for the basketball game
Great experience ordering tickets with this site. It was easy and quick.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members